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Your accounts are not banned, the terminology is incorrect and your accounts were only kicked due to previous behavior. I let the team know right away and they’ve changed their targeting. I’m so sorry guys!
Your accounts are not banned, the terminology is incorrect and your accounts were only kicked due to previous behavior. I let the team know right away and they’ve changed their targeting. I’m so sorry guys!
Apologies for this! The team is aggressively raising the levels of banning bots and went a degree too far… it shouldn’t be a ban anymore, just a kick.
I’m so sorry if you were pulled from a server with a large queue or a ticketed event, we do appreciate the heads up though as we know how to fine tune it even more.
I took the feedback I was given over the weekend very seriously. Roxx was able to be a rockstar and speak up too.
Apologies for this! The team is aggresively raising the levels of banning bots and went a degree too far… it shouldn’t be a ban anymore, just a kick.
Apologies for this! The team is aggresively raising the levels of banning bots and went a degree too far… it shouldn’t be a ban anymore, just a kick.
Actual accounts shouldn’t be banned at this time, just kicked
Please keep in mind that the feedback we bring the team doesn’t make changes happen over night.
The accounts shouldn’t be banned, just kicked.
I believe the team was escalating in banning bots and some accounts were caught up in it, letting them know right now.
I believe the team was escalating in banning bots and some accounts were caught up in it, letting them know right now.
Heroes of Arkesia,
The team is aware that NA East servers experienced disconnects and ongoing server instability this past week.
Players that logged on to NA East the past 7 days will receive compensation for this disturbance. This will be delivered to your Product Inventory, and include the following:
Delivery of these items will be taking place over the next 24 hours.
Thank you!
The EAC error should now be fixed!
EAC error should be fixed now!
Error should be fixed now!
The error should now be fixed!
The error should now be fixed!
Great! Thank you!
It should be fixed now… please let me know.
Thank you all for the heads up!! Collecting the info now and gathering the team to look into it!
Can players please let me know which servers and at what screen you’re experiencing this?
NAE servers should be back up and running!
Thank you for your patience! Please let me know if there are any other problems with matchmaking, thank you!
Thank you, we definitely appreciate the kind words!