SomethingWitty

SomethingWitty


24 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings SirSabu,

There is currently no method for players to delete their own accounts. But we would be happy to assist you if you put in a support ticket.

https://support.ashesofcreation.com/hc/en-us


21 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings zkl,

Our pre-order cosmetics change regularly. Unfortunately, once a cosmetic set has been removed from the Ashes of Creation shop, we are unable to make them available for purchase, nor are we able to swap out previous cosmetic sets for current sets. We are very sorry.

To make sure you don't miss new item sets in the future, be sure to follow us on social media, watch our News Page, and subscribe to our Newsletter to receive the latest news and updates.

https://support.ashesofcreation.com/hc/en-us/articles/360033777814-How-can-I-keep-up-with-the-latest-news-

17 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Thogger

It seems we are having some issues with Roles being propagated correctly for players who have older accounts but are just now signing in to the forums.

Your issue should be fixed though. You may need to sign out of the forums and back to see the roles appear.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings daniil31

As @unknownsystemerror mentioned, we currently have no plans to offer any testing access for purchase separately from the existing packages. Our Community team does occasionally giveaway testing access with events such as Glorious Gourd or Extra Life. So keep an eye on our social media and news for any such events.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings NyceGaming,

The minimum system requirements have not yet been updated for Alpha Two. When they are, we will make an announcement.

https://support.ashesofcreation.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings screamingiraffe,

We have refreshed your account and you should now see the correct forum roles that are associated with your account. We have also updated your ticket. Please feel free to let us know if you have any other issues.

10 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Myosotys,

Thanks for the feedback, we will pass it along.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Staron82,

It seems that some web browsers do not show the scroll bar in the Inventory frame within the Account Inventory section of the Account Dashboard. If you only see 5 items in your Inventory, scroll down.

22 Sep

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Tchaka!

We have not yet updated the System Requirements for Alpha Two. Once we have that information, the Support Article will be updated to reflect any changes.

31 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
The issues with Views should be resolved. We appreciate your patience as we worked to resolve this issue.

25 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
SongRune

This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.



I have merged your thread into the existing thread. This is something we are aware of and are working to resolve. Thank you for the report.

17 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings GansoDeFaca!

unknownsystemerror nailed it. Characters will only be playable on the server on which they were created. But our current plan is to allow players to create a character on any server in any region (that is not segregated for price harmonization).
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Dolyem!

Thanks for reporting this. I have merged your post with AidanKD for better tracking.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings AidanKD!

Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Nodoff!

As BloodProphet mentioned, we do not currently have any plans to allow the gifting of items. This type of feature is open to abuse.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Jarhead416!

That referral code seems to be ok when I try it. Can you post a screenshot of the error you receive when trying to use that code at account creation?

16 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Darkpups,

You can change your Display Name in the Profile Settings section of the Account Management Dashboard.

https://ashesofcreation.com/settings/profile-settings
Comment
    SomethingWitty on Support Forums - Thread - Direct
We are happy to hear your suggestions, but please post them in the General Discussion section.

This section is for help with your account.

29 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings KDecisionz!

You will want to post any gameplay-related questions in the Ashes of Creation > General Discussion forum.

01 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Ripteye,

Thanks for the suggestion. I will pass this along.