SomethingWitty

Greetings kleytoncrr2, This can mean that the servers are offline or there is an issue with the authentication. But those issues are generally resolved fairly quickly. If you continue to get this error, you will want to uninstall the Intrepid Launcher, delete all files pertaining to Ashes of Creation, and reinstall the Launcher. If you continue to get the error, please report it in the ... Read more

Greetings shaosaye, The download is available for the entire 5 days of testing through the Intrepid Launcher. Since this is an Alpha Test, we do sometimes release multiple new versions during that 5 day window, meaning you will need to restart the patching to the newest each time. We are sorry but broadband internet is a requirement for the Alpha Two testing.

Greetings Cabesantv, The GTX 1050ti is a 9-year GPU, and is well below our minimum system requirements. While it may pass the DirectX 12 check, in-game performance will be extremely poor.

Greeting DarkWolf428, We have posted information about Phase II testing on our website. https://ashesofcreation.com/news/-alpha-two-phase-ii-testing-schedule

Greetings mageon, If you have access to play the game, you should have access to post in the forums. If that is not happening, then the forums are likely not getting the message that you should have access to post in the Alpha Two forums. You can try signing out of everything completely and close out all of your browser windows. Then open a new browser, sign in to the Ashes of Creation website and check your ... Read more

Greetings hammerschmitt, If you already have the Second Wave key in your account inventory, your account will be tagged for Alpha Two access by December 20. There is no key code needed. Once that happens, you will be able to download the Launcher from the Ashes of Creation website.

Greetings gavin511, The game files are hosted on US Central AWS servers, so whatever increases your throughput there would help your download speed.

Greetings FrenzyPanda, I am sorry but I cannot read that error message. However, the error indicates that Windows Explorer (Explorer.EXE) is crashing. You will need to resolve whatever issues you have with Windows before you are able to install the game.

Greetings GrapefnNutz, If you are having issues with Norton, you will need to make sure that you have updated to the latest version. If that does not resolve the issue, you will need to configure Norton to allow Ashes of Creation access or disable Norton until they update their libraries.

Greetings Xavier_Foo, We are sorry but Ashes of Creation is not supported in a VM.

Greetings d3adagain, You do not need any sort of code to play. Once you purchase a First Wave bundle, you will be able to immediately sign in and download the game (provided that testing is currently open). Please see the article below for more details. https://support.ashesofcreation.com/hc/en-us/articles/35192154986771-How-Do-I-Download-the-Ashes-of-Creation-Alpha-Two-Game-Client

Greetings duckfraud, That error indicates that there is a problem with Microsoft Edge on your PC. You will want to make sure that your Windows user profile has Administrator access. You can also try resetting Edge.

Greetings Mork, We are sorry but usernames cannot be changed.

Greetings, We apologize for the delayed response to your ticket as we have seen a significant increase in ticket volume since the start of Alpha Two. You should now be able to upgrade a Wave bundle to a higher tier. Sign in to your account and visit the Ashes of Creation shop to see the Wave Bundle upgrades.

Greetings zlos7ar, We have not yet announced the testing schedule for Wave Two. Once we get closer to the start of that phase, we will provide more information.

Greetings Fantra, All owners of a Pre-Order pack with Alpha Two access will be invited to Alpha Two when it starts on October 25. https://support.ashesofcreation.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates You can also see what is included in each of the Pre-Order packs in the article below. https://support.ashesofcreation.com/hc/en-us/articles/360026015874-What-is-included-with-my-Pre-Order-package I am closing this thread. Feel free to create a ne... Read more

Greetings Genrikh, You can see all of the items included in the Wave Bundles in the article below. https://support.ashesofcreation.com/hc/en-us/articles/32628674235667-What-is-included-in-the-Wave-Bundles I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Morgalf, Here are the minimum and recommended computer specs for the Alpha Two testing, What are the minimum and recommended computer specifications for Alpha Two? I am locking this thread. Please feel free to create a new post if you have any other questions.

Greetings lordlucifers As Hintori mentioned, Ashes of Creation will have no box cost, only a monthly subscription. We have an article (linked below) describing this. How much will it cost to play Ashes of Creation? I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings xcircusfreakx, Pre-order package holders who have Alpha Two access will be invited to the Alpha Two at the start and will have full access to the end. The Wave Bundles are for players who do not have a previous package. Please see the article linked below for more details. What are the Alpha Beta Release dates? I am closing this thread. Please feel free to create a new post if you have any other questions.