SomethingWitty

Greetings duckfraud, That error indicates that there is a problem with Microsoft Edge on your PC. You will want to make sure that your Windows user profile has Administrator access. You can also try resetting Edge.

Greetings Mork, We are sorry but usernames cannot be changed.

Greetings, We apologize for the delayed response to your ticket as we have seen a significant increase in ticket volume since the start of Alpha Two. You should now be able to upgrade a Wave bundle to a higher tier. Sign in to your account and visit the Ashes of Creation shop to see the Wave Bundle upgrades.

Greetings zlos7ar, We have not yet announced the testing schedule for Wave Two. Once we get closer to the start of that phase, we will provide more information.

Greetings Fantra, All owners of a Pre-Order pack with Alpha Two access will be invited to Alpha Two when it starts on October 25. https://support.ashesofcreation.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates You can also see what is included in each of the Pre-Order packs in the article below. https://support.ashesofcreation.com/hc/en-us/articles/360026015874-What-is-included-with-my-Pre-Order-package I am closing this thread. Feel free to create a ne... Read more

Greetings Genrikh, You can see all of the items included in the Wave Bundles in the article below. https://support.ashesofcreation.com/hc/en-us/articles/32628674235667-What-is-included-in-the-Wave-Bundles I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Morgalf, Here are the minimum and recommended computer specs for the Alpha Two testing, What are the minimum and recommended computer specifications for Alpha Two? I am locking this thread. Please feel free to create a new post if you have any other questions.

Greetings lordlucifers As Hintori mentioned, Ashes of Creation will have no box cost, only a monthly subscription. We have an article (linked below) describing this. How much will it cost to play Ashes of Creation? I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings xcircusfreakx, Pre-order package holders who have Alpha Two access will be invited to the Alpha Two at the start and will have full access to the end. The Wave Bundles are for players who do not have a previous package. Please see the article linked below for more details. What are the Alpha Beta Release dates? I am closing this thread. Please feel free to create a new post if you have any other questions.

Greetings Gonzzza, Due to the various sanctions, we are sorry but we do not currently have purchase options for those in the Russian Federation. We are looking at options, but at this time, we do not have a timeline for when that might change. I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Patriota, Since those cosmetics are part of an upgrade package for the Pre-Order packages, they will continue to be visible until we end the upgrade path for those packages. And since they are available, anyone who has a package that has the option to purchase add-on cosmetics will also see them. That is working as intended. I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Gizmaul, We do offer a 90-day refund policy which is posted on our website. The $150 Expeditionary packages also come with 4 months of game time, a couple of cosmetic items, and 5900 Embers. There is significant value in those other items. However, we do offer an upgrade option for Expeditionary package owners who wish to add Alpha Two to their pack. You can view this $25 Add-on by signing in to the Ashes of Creation Shop. I am closing this thread. Please feel free to create a new post if you have any other questions.

Greetings rollox, The Wave Bundles, to which I believe you are referring, provide 1750 Embers. What is included in the Wave Bundles? I am closing this thread. Please feel free to create a new post if you have any other questions.

We do not currently have a timeline for if or when Xsolla may return as a payment processor. We apologize for the inconvenience. I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Daghr, We do not currently have a timeline for if or when Xsolla may return as a payment processor. We apologize for the inconvenience. I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Daghr, We are sorry but we do not have any sort of payment plan. You may look at PayPal, I think they offer a "Pay Over 4" system in some situations. I am closing this thread. Please feel free to create a new post if you have any other questions.

Greetings Killergaming, There are no region locks in Ashes of Creation. You can log in from anywhere that is not prohibited by a government sanction. I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Hohenstaufen, A news article has been published that outlines these new Wave packages and provides all the dates. https://ashesofcreation.com/news/2024-08-20-alpha-two-wave-bundles

Greetings DesertfoxOG, Please put in a support ticket and our team will be able to assist you. I am closing this thread. If you have any other questions, please feel free to create a new post.

Greetings namtok, You can find information in the article below pertaining to how to access testing and when you may be invited. https://support.ashesofcreation.com/hc/en-us/articles/31642341615763-How-do-I-gain-access-to-the-Alpha-Two-Testing-phase I am closing this thread. Please feel free to make a new post if you have any other questions.