SomethingWitty

Greetings mageon, If you have access to play the game, you should have access to post in the forums. If that is not happening, then the forums are likely not getting the message that you should have access to post in the Alpha Two forums. You can try signing out of everything completely and close out all of your browser windows. Then open a new browser, sign in to the Ashes of Creation website and check your ... Read more

Greetings hammerschmitt, If you already have the Second Wave key in your account inventory, your account will be tagged for Alpha Two access by December 20. There is no key code needed. Once that happens, you will be able to download the Launcher from the Ashes of Creation website.

Greetings gavin511, The game files are hosted on US Central AWS servers, so whatever increases your throughput there would help your download speed.

Greetings FrenzyPanda, I am sorry but I cannot read that error message. However, the error indicates that Windows Explorer (Explorer.EXE) is crashing. You will need to resolve whatever issues you have with Windows before you are able to install the game.

Greetings GrapefnNutz, If you are having issues with Norton, you will need to make sure that you have updated to the latest version. If that does not resolve the issue, you will need to configure Norton to allow Ashes of Creation access or disable Norton until they update their libraries.

Greetings Xavier_Foo, We are sorry but Ashes of Creation is not supported in a VM.

Greetings d3adagain, You do not need any sort of code to play. Once you purchase a First Wave bundle, you will be able to immediately sign in and download the game (provided that testing is currently open). Please see the article below for more details. https://support.ashesofcreation.com/hc/en-us/articles/35192154986771-How-Do-I-Download-the-Ashes-of-Creation-Alpha-Two-Game-Client

Greetings duckfraud, That error indicates that there is a problem with Microsoft Edge on your PC. You will want to make sure that your Windows user profile has Administrator access. You can also try resetting Edge.

Greetings Mork, We are sorry but usernames cannot be changed.

Greetings, We apologize for the delayed response to your ticket as we have seen a significant increase in ticket volume since the start of Alpha Two. You should now be able to upgrade a Wave bundle to a higher tier. Sign in to your account and visit the Ashes of Creation shop to see the Wave Bundle upgrades.

Greetings zlos7ar, We have not yet announced the testing schedule for Wave Two. Once we get closer to the start of that phase, we will provide more information.

Greetings Fantra, All owners of a Pre-Order pack with Alpha Two access will be invited to Alpha Two when it starts on October 25. https://support.ashesofcreation.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates You can also see what is included in each of the Pre-Order packs in the article below. https://support.ashesofcreation.com/hc/en-us/articles/360026015874-What-is-included-with-my-Pre-Order-package I am closing this thread. Feel free to create a ne... Read more

Greetings Genrikh, You can see all of the items included in the Wave Bundles in the article below. https://support.ashesofcreation.com/hc/en-us/articles/32628674235667-What-is-included-in-the-Wave-Bundles I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Morgalf, Here are the minimum and recommended computer specs for the Alpha Two testing, What are the minimum and recommended computer specifications for Alpha Two? I am locking this thread. Please feel free to create a new post if you have any other questions.

Greetings lordlucifers As Hintori mentioned, Ashes of Creation will have no box cost, only a monthly subscription. We have an article (linked below) describing this. How much will it cost to play Ashes of Creation? I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings xcircusfreakx, Pre-order package holders who have Alpha Two access will be invited to the Alpha Two at the start and will have full access to the end. The Wave Bundles are for players who do not have a previous package. Please see the article linked below for more details. What are the Alpha Beta Release dates? I am closing this thread. Please feel free to create a new post if you have any other questions.

Greetings Gonzzza, Due to the various sanctions, we are sorry but we do not currently have purchase options for those in the Russian Federation. We are looking at options, but at this time, we do not have a timeline for when that might change. I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Patriota, Since those cosmetics are part of an upgrade package for the Pre-Order packages, they will continue to be visible until we end the upgrade path for those packages. And since they are available, anyone who has a package that has the option to purchase add-on cosmetics will also see them. That is working as intended. I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Gizmaul, We do offer a 90-day refund policy which is posted on our website. The $150 Expeditionary packages also come with 4 months of game time, a couple of cosmetic items, and 5900 Embers. There is significant value in those other items. However, we do offer an upgrade option for Expeditionary package owners who wish to add Alpha Two to their pack. You can view this $25 Add-on by signing in to the Ashes of Creation Shop. I am closing this thread. Please feel free to create a new post if you have any other questions.

Greetings rollox, The Wave Bundles, to which I believe you are referring, provide 1750 Embers. What is included in the Wave Bundles? I am closing this thread. Please feel free to create a new post if you have any other questions.