SomethingWitty

SomethingWitty



17 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings NyceGaming,

The minimum system requirements have not yet been updated for Alpha Two. When they are, we will make an announcement.

https://support.ashesofcreation.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings screamingiraffe,

We have refreshed your account and you should now see the correct forum roles that are associated with your account. We have also updated your ticket. Please feel free to let us know if you have any other issues.

10 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Myosotys,

Thanks for the feedback, we will pass it along.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Staron82,

It seems that some web browsers do not show the scroll bar in the Inventory frame within the Account Inventory section of the Account Dashboard. If you only see 5 items in your Inventory, scroll down.

22 Sep

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Tchaka!

We have not yet updated the System Requirements for Alpha Two. Once we have that information, the Support Article will be updated to reflect any changes.

31 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
The issues with Views should be resolved. We appreciate your patience as we worked to resolve this issue.

25 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
SongRune

This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.



I have merged your thread into the existing thread. This is something we are aware of and are working to resolve. Thank you for the report.

17 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings GansoDeFaca!

unknownsystemerror nailed it. Characters will only be playable on the server on which they were created. But our current plan is to allow players to create a character on any server in any region (that is not segregated for price harmonization).
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Dolyem!

Thanks for reporting this. I have merged your post with AidanKD for better tracking.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings AidanKD!

Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Nodoff!

As BloodProphet mentioned, we do not currently have any plans to allow the gifting of items. This type of feature is open to abuse.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Jarhead416!

That referral code seems to be ok when I try it. Can you post a screenshot of the error you receive when trying to use that code at account creation?

16 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Darkpups,

You can change your Display Name in the Profile Settings section of the Account Management Dashboard.

https://ashesofcreation.com/settings/profile-settings
Comment
    SomethingWitty on Support Forums - Thread - Direct
We are happy to hear your suggestions, but please post them in the General Discussion section.

This section is for help with your account.

29 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings KDecisionz!

You will want to post any gameplay-related questions in the Ashes of Creation > General Discussion forum.

01 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Ripteye,

Thanks for the suggestion. I will pass this along.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Dromedary.

You absolutely can make a purchase now and upgrade later. When you upgrade a package, you retain all of the items from your first purchase, and then get all of the additional items from the upgraded package (game time, embers, name reservation, and cosmetics).

Check out this article: https://support.ashesofcreation.com/hc/en-us/articles/4403533317651-How-do-I-make-purchases-on-the-Ashes-of-Creation-Shop-

13 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Nerror,

I am not sure if we have the ability to hide those alert messages, but I will pass along your request.

Thanks for the suggestion!

09 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Vaynox.

We do plan on having harmonized subscription prices for various regions outside of the US. We will provide more information when we are closer to release.

06 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Zahie

I'm on Samsungs internet browser and I can't see who is staff either.



Thanks for posting that Zahie. I am not sure if there will be a fix for this in the immediate future, but in the meantime, if you toggle to Desktop Site on the Samsung browser, it should display as intended. I know this isn't an ideal solution, but we do appreciate you reporting this issue.