SomethingWitty

Greetings zkl,

Our pre-order cosmetics change regularly. Unfortunately, once a cosmetic set has been removed from the Ashes of Creation shop, we are unable to make them available for purchase, nor are we able to swap out previous cosmetic sets for current sets. We are very sorry.

To make sure you don't miss new item sets in the future, be sure to follow us on social media, watch our News Page, and subscribe to our Newsletter to receive the latest news and updates.

https://support.ashesofcreation.com/hc/en-us/articles/360033777814-How-can-I-keep-up-with-the-latest-news-

Greetings Thogger

It seems we are having some issues with Roles being propagated correctly for players who have older accounts but are just now signing in to the forums.

Your issue should be fixed though. You may need to sign out of the forums and back to see the roles appear.

Greetings daniil31

As @unknownsystemerror mentioned, we currently have no plans to offer any testing access for purchase separately from the existing packages. Our Community team does occasionally giveaway testing access with events such as Glorious Gourd or Extra Life. So keep an eye on our social media and news for any such events.

Greetings NyceGaming,

The minimum system requirements have not yet been updated for Alpha Two. When they are, we will make an announcement.

https://support.ashesofcreation.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-

Greetings screamingiraffe,

We have refreshed your account and you should now see the correct forum roles that are associated with your account. We have also updated your ticket. Please feel free to let us know if you have any other issues.

Greetings Myosotys,

Thanks for the feedback, we will pass it along.

Greetings Staron82,

It seems that some web browsers do not show the scroll bar in the Inventory frame within the Account Inventory section of the Account Dashboard. If you only see 5 items in your Inventory, scroll down.

Greetings Tchaka!

We have not yet updated the System Requirements for Alpha Two. Once we have that information, the Support Article will be updated to reflect any changes.

The issues with Views should be resolved. We appreciate your patience as we worked to resolve this issue.

SongRune

This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.

I have merged your thread into the existing thread. This is something we are aware of and are working to resolve. Thank you for the report.

Greetings GansoDeFaca!

unknownsystemerror nailed it. Characters will only be playable on the server on which they were created. But our current plan is to allow players to create a character on any server in any region (that is not segregated for price harmonization).

Greetings Dolyem!

Thanks for reporting this. I have merged your post with AidanKD for better tracking.

Greetings AidanKD!

Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.

Greetings Nodoff!

As BloodProphet mentioned, we do not currently have any plans to allow the gifting of items. This type of feature is open to abuse.

Greetings Jarhead416!

That referral code seems to be ok when I try it. Can you post a screenshot of the error you receive when trying to use that code at account creation?

Greetings Darkpups,

You can change your Display Name in the Profile Settings section of the Account Management Dashboard.

https://ashesofcreation.com/settings/profile-settings

We are happy to hear your suggestions, but please post them in the General Discussion section.

This section is for help with your account.

Greetings KDecisionz!

You will want to post any gameplay-related questions in the Ashes of Creation > General Discussion forum.

Greetings Ripteye,

Thanks for the suggestion. I will pass this along.

Greetings Dromedary.

You absolutely can make a purchase now and upgrade later. When you upgrade a package, you retain all of the items from your first purchase, and then get all of the additional items from the upgraded package (game time, embers, name reservation, and cosmetics).

Check out this article: https://support.ashesofcreation.com/hc/en-us/articles/4403533317651-How-do-I-make-purchases-on-the-Ashes-of-Creation-Shop-