SomethingWitty

Greetings Dolyem!

Thanks for reporting this. I have merged your post with AidanKD for better tracking.

Greetings AidanKD!

Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.

Greetings Nodoff!

As BloodProphet mentioned, we do not currently have any plans to allow the gifting of items. This type of feature is open to abuse.

Greetings Jarhead416!

That referral code seems to be ok when I try it. Can you post a screenshot of the error you receive when trying to use that code at account creation?

Greetings Darkpups,

You can change your Display Name in the Profile Settings section of the Account Management Dashboard.

https://ashesofcreation.com/settings/profile-settings

We are happy to hear your suggestions, but please post them in the General Discussion section.

This section is for help with your account.

Greetings KDecisionz!

You will want to post any gameplay-related questions in the Ashes of Creation > General Discussion forum.

Greetings Ripteye,

Thanks for the suggestion. I will pass this along.

Greetings Dromedary.

You absolutely can make a purchase now and upgrade later. When you upgrade a package, you retain all of the items from your first purchase, and then get all of the additional items from the upgraded package (game time, embers, name reservation, and cosmetics).

Check out this article: https://support.ashesofcreation.com/hc/en-us/articles/4403533317651-How-do-I-make-purchases-on-the-Ashes-of-Creation-Shop-

Greetings Nerror,

I am not sure if we have the ability to hide those alert messages, but I will pass along your request.

Thanks for the suggestion!

Greetings Vaynox.

We do plan on having harmonized subscription prices for various regions outside of the US. We will provide more information when we are closer to release.

Zahie

I'm on Samsungs internet browser and I can't see who is staff either.

Thanks for posting that Zahie. I am not sure if there will be a fix for this in the immediate future, but in the meantime, if you toggle to Desktop Site on the Samsung browser, it should display as intended. I know this isn't an ideal solution, but we do appreciate you reporting this issue.

Reptile

I would like to add this was on Brave mobile browser, I am using safari on my ipad now and I do in fact see Staff tags.

Greeting Reptile, Can I get you to post a screenshot of what you see in the Brave browser? We do have limited flexibility with these forums, but I can certainly pass that along to see if that is something that we can support.

Greetings DakHak,

You cannot purchase old cosmetics once they are removed from the store. You can however purchase single cosmetic items that are released after you have purchased a pre-order package. Again it is all explained in the article I linked previously.

So once you purchase a pre-order package that includes a cosmetic item category, and something new is released after your purchase that you like, you can buy that singular item without having to purchase the entire set or another pre-order package.

Greetings DakHak,

As Sylvanar mentioned, previous cosmetics packs are no longer available once they have been removed from the store. But the good news is that we release new packs frequently. Keep an eye on our News page and Social Media for new packs as they are released.

Also, once you do purchase a package, you can then purchase new cosmetic items that you want as they are released. Take a look at ... Read more

Greetings Varcan!

There are no plans to allow players to purchase previously available cosmetics. Once they are removed from the shop, they are no longer available for purchase.

The good news is we release new cosmetics frequently. You will want to keep an eye on our News page for updates. We have plans for lots of new and awesome future cosmetics! Something is sure to catch your eye.

Greetings Freezz!!

Looking at your forum account, you have the Adventurer and Alpha One badges. Those only come with the Adventurer pre-order package, which as Liniker mentioned, is the $500 package. You can see what is included with each of the pre-order packages on our support site.

If you have any further questions about your account, feel free to ... Read more

Greetings sl3nder!!

We do have a content creator program that we are currently working to develop. As such, we are accepting applications and will soon start to reach out to those applicants with more information. Check out our FAQ for more details.

Content Creator Program