Supercell_Drew

Supercell_Drew



07 Sep

Comment

Originally posted by Nagemasu

f you come last and get put down a league, you will face easier opponents (gold league) while the other clans in your river race will still be facing legendary opponents.

lol except those high level clans in your race are still attacking you and causing you to come in last place for 5 weeks in a row. gg.

why would the high level players attack the boat trailing in last place?

surely it makes more sense for the clans fighting for top position to attack each other rather than the boat that poses no threat

and yes, the 'opponents' i refer to are only Duel & Battle opponents, not river race

Comment

Originally posted by UglyGekko

Please read Drew. I'm trying to give real feedback here but how can we grow the clan when there is no good ingame option to recruit new members? I have been a clan leader of a semi casual clan for 2 years and here are some experiences I've had to deal with due to the "recruitment" system ingame (a summary and response to your questions at the end):

  • About 3 months in a recently promoted co-leader kicked everyone except myself and other co-leaders from the clan. The issue here is self explanatory and I think this issue could have been fixed a long time ago. Imagine this hapening midway through a clan war now? That is 1 month of 5th place guaranteed! Is the answer just why dont u have more members?

  • Trying to re-invite everyone when there is no in-game mail system is challenging. There is also no in game way to properly advertise your clan. All you can do is "open" and wait.

  • Once "open" you can't even see the people who want to join unt...

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thanks for this feedback! super, SUPER valuable.

my reply is small but i have the whole of your comment and saved it in my feedback doc.

i can agree with you that 3rd party tools aren't the answer and these tools should exist in-app, as well as the other improvements you mentioned (blocking clan members etc)

Comment

Originally posted by --Roark--

Hi Drew, would it be possible for clans to get a better reward if they are in first position, but don't cross the finish line? We were about 13000 ahead of the next clan, but only got the boot. No boats crossed the line and we all looked like small clans. I'm not expecting the same as a 1st place finisher, as we didn't finish. It just seems a bit harsh to only get the boot even though we were clearly in the lead and it's tough to get to the line in a small clan.

thanks for the feedback. i'm hearing a lot of similar things from small clans.

i think the main thing that will be interesting about this is to see how smaller clans can adapt during this first clan war season.

Comment

Originally posted by LKN-115

Unrelated, but I really wish you guys had made the change so that more than 1 person could attack in war at once. With everyone having 4 battles to do each day, and a lot of us in the same time zone with similar schedules, its making it very cluttered and awkward. I've had members who come online, see that someone else is doing their battles, and then simply go off-line again, not to be seen till the next day. There goes 200-300 fame minimum.

also good feedback! i agree with this, it's not ideal when you have to wait around for a clan mate especially during duels which are much longer than a 2-3min battle

Comment

Originally posted by Stannisinchains

I’m in a clan of 45, ranging from fully-maxed 6k+ ladder players all the way down to level 9 friends and family members. With CW1 the lower level members were happy to sit out War until we had secured a 1st place, we would subsequently allow all to take part to share the spoils.

In CW2 the only solution to maintain our rewards is to kick the lower level players. That doesn’t sit right with any of us.

understandable, thanks for the feedback

Comment

Originally posted by barokas

The problem is with inactive clans. My clan has around 15-20 active members, we could barely get halfway through the race, so we will be stuck with boot rewards forever at this rate.

No one joins a losing clan, and we should not feel forced to abandon clans where we play with close friends. It's a lose-lose situation. Sure we get the daily gold but there's no other point to it.

Even the original clan chest was better than this because at least some players could overcompensate for the inactive ones.

Even the original clan chest was better than this because at least some players could overcompensate for the inactive ones.

this is a good point, thanks for the feedback.

questions for you:

if you could change your clan size or make a clan with a fixed size of 10 or 25 members would this be something you'd be interested in?

and would this be because you don't want to/can't grow the clan?

thanks again for the feedback and if you answer these questions

Comment

Originally posted by Juurdd

I see your point, however there is a lot of clans out there who are more casual and just like to tip away at playing the game, the clan chest and CW1 allowed for this to happen however in CW2 your essentially making it less enjoyable for casual clans and most likely deterring the clan from pushing on.

On a side note, I've a super active clan and the feedback has been super negative so far. There seems to be no competitive edge to CW2, at least with war days in CW1 there was pressure to get a win and crowns.

thanks for the feedback.

what would you say isn't competitive about CW2?

Comment

Originally posted by That_Guy_KC

Then doesn’t there need to be a faster way of allowing that clan to drop to a lower tier, so they can compete in wars again?

Also, this comes down to communication and forethought by the Clash Royale team. Small clans, which might have been able to compete in Legendary Clan Wars 1 could legitimately be stuck getting destroyed for the next year to fall into a league that’s more competitive for their size.

Also, clan leaders didn’t even know what clan wars was going to look like until a few weeks ago. Do you know how long it takes to fill most clans? Those clans were not prepared. Then, the Clash Royale team, who knew Clan Wars 2 was going to be largely impacted by clan size, didn’t tell anyone, then is seemingly unsympathetic to the frustration.

Then doesn’t there need to be a faster way of allowing that clan to drop to a lower tier, so they can compete in wars again?

yes this is looking like it's a good idea

the Clash Royale team... is seemingly unsympathetic to the frustration.

we aren't unsympathetic, i'm sorry if this question made you feel this way. playing devils advocate means to ask a question that you don't necessarily agree with to get more information/a different viewpoint.

i'm asking this to understand where the frustration is coming from and how people who are frustrated would fix the issue

Comment

Originally posted by Amirkashef20

Hi Drew, why didn't you think of deleting the old information of the clan war in profile, for example, deleting it and giving a reward instead, like deleting the legendary trophy? And also an idea to record the honors of the clan wars 2 in profile? If the basis for accepting a player in our clan is war, how do we know if the player is active or inactive? I will be happy if you answer I also commented but I did not receive a reply. I sometimes think that my message is not read by you, so why not calm the player down with even a short reply?

people did not want to lose their old stats, so we didn't want to delete them

Comment

Originally posted by TheGuyintheNextStall

To play devil's advocate to your devil's advocate, might it be difficult to find active players without a clan when the game is dying and more people are leaving than joining?

Should supercell be putting the onus on us to make their game work properly when they seem to be doing everything possible to make the gaming experience unpleasant?

Also tough questions.

the game isn't dying and more people aren't leaving than joining though. according to this sub, the game has been a dead game for the last 4 years.

i am legitimately trying to help and get some qualitative feedback from the community and so i'm just going to call out that these sort of responses aren't great for that.

if you have some constructive feedback/criticism i would love to hear it though. i'm sorry that you don't like the update. but you can help shape future updates with constructive feedback on this current update

Comment

Originally posted by krakilin0405

Can't you do the same thing but with matching up the clans every week instead?

after this first clan war season this is something that we can look into for sure.

at the end of the day it's all about having the best experience, and if this is the better experience (and moving up and down leagues doesn't cut it) then the discussion will be had for a future update.

Comment

Originally posted by TheZestyMan

u/supercell_drew you might want to check this one out

weird. thanks for the ping!

Comment

Originally posted by That_Guy_KC

“It’s in the patch notes...”

Well great for the notes. My clan isn’t even getting screwed by this (yet). But it’s hard not to be irritated at this response. Obviously, you should have spelled it out for people that they’d be reamed for the next month by the same clans. For some reason, people seem to have been naively assuming your team would look out for them, and not have them hate this new game mode for a month straight immediately after it’s release. I think almost anyone in their right mind would have expected this.

This is just getting sad. Clash Royale has lost the faith of the community. I don’t know how there haven’t been resignations out of pure shame. I don’t know how you have the guts to tell us how great your small team is, while putting out such a garbage update. The only way I can imagine Clash recovering is a total overhaul of the team.

NoPassSeptember

Edit: the comment about how SuperCell should have spelled out for...

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> Obviously, you should have spelled it out for people

i mentioned the patch notes and video because this apparently came as a surprise to people on this sub. i don't personally think it's a reason to be irritated by my response when it has been mentioned to players.

unfortunately no matter how much you write or tell people they will always blast through tutorials etc.

there comes a point where you can't do any more than you already have, bar putting a pop-up on screen that doesn't go away for 10 seconds. which is a terrible user experience

Comment

Originally posted by flavioluis99

What a crappy excuse. If your clan has 20 people but you’re against clans of 50 players then you’re screwed for the rest of the war season. Regardless of how much “better” you can do if you face more “fair” opponents.

explanations are not excuses, by the way. i am explaining our rationale behind these choices (it is fine if you don't agree, but it doesn't mean i'm making excuses)

question for you: do you think the solution here is to open the clan to more members?

i am collecting feedback to present to the team about clan sizes etc but i am just wondering if there is a reason for identifying this issue but not solving it from the player side.

  • simply can't get more players?
  • don't want a bigger clan?
  • want to keep clan private?

info and feedback like this goes a long way into what we should focus on. clan tools, better recruitment options etc etc. thanks for any feedback

Comment

Originally posted by dlsgy

If one of the clan has much less active members, then this clan will always be 5th.

to play devils advocate here (i know the sub won't like this opinion) but shouldn't the solution here lie with the clan themselves?

if you have an inactive clan maybe the clan needs a shake up and more active members?

just asking some hard questions that i would like some opinions on!

Comment

Originally posted by HaydenJnr14

Hey Drew, can see the developers view on this. Should fame points be altered to reward victories more? This would help fix the issue that the smaller/inactive clans are having with this idea?

you mean for smaller clans only?

there is already feedback that players are finishing the river race too quickly, so increasing fame from victories overall doesn't seem necessary

Comment

Originally posted by waitthisisntmtg

I'm sorry but this logic does not follow at all. What if your clan is just way less active than the other clans? You won't stand a chance even if you get put into bronze league and they're in legendary.

How is that issue going to be addressed? Are we just hoping next month people will get better matchups?

if your clan is way less active than other clans that is a separate issue to this one being discussed, which is getting matched against the same clans in a season.

and yes in theory the next month the match ups will be better


06 Sep

Comment

Originally posted by neOwx

Why are the patch notes and balance on royal api ? Is that an official supercell web site ? Even the official clash royale twitter account just retweet royal api note.

royal API are a supercell content creator.

we give content creators first looks/sneak peeks at this kind of content. by hosting it on their channels it gives them a unique source of info that will help their channels.

official patch notes (these aren't final) will come when the optional update is released