Supercell_Drew

Supercell_Drew



11 Sep

Comment

Originally posted by emperor000

First, I'll start by saying that, all things considered, you're not doing a horrible job, despite the reaction you're getting. So don't let people or things like this copypasta get to you too much. I think most people, at some level at least, know that a lot of their gripes aren't your fault and that you are just the messenger getting shot at and that your job is really tough, at least in situations like this.

Anyway, I think you are looking at it this specific thing the wrong way. It wasn't that you asked a question or asked for feedback. It was how you asked it.

You posed it as "isn't it kind of your fault? Now prove how it isn't" or something like that. No matter what, that's going to rub people, especially already frustrated people, the wrong way. Call it, not knowing your audience, or not reading the room, or whatever.

You're kind of missing the fact that people don't generally like to git hit with a devil's advocate argument in general. It's usually pr...

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thanks for some solid feedback on why it would be misunderstood.

i can understand that for sure.

i usually use devil's advocates in the workplace a lot as it can help stop us from making bad decisions (inb4 lol didn't stop clan wars 2 lollolol) so that's why i used it here.

totally understand though, the question was framed very much like you said as IT'S YOUR FAULT, HOW WOULD YOU FIX IT? so even though it was hypothetical i deserve some flak for that.

thanks for the insight man, i appreciate it!

Hey guys,

This is just a quick one but I wanted to let you know what we've been doing with your feedback.

First of all, we can see that a lot of people here are not happy with Clan Wars 2. We genuinely believed (and still do) that Clan Wars 2 has the potential to be GREAT, but we have clearly missed the mark for a lot of players. Because of this feedback we will be focusing our next update on making Clan Wars 2 better than it is right now.

I want to let you know that your voices have been heard and that yesterday we went back to the drawing board as a team to set up a roadmap for our next update.

We had a group meeting with nearly all of us in the office together (it's been a while all being in the same place - it does wonders for morale) and we spent the day coming up with the first iteration of a solid roadmap for the next mandatory update.

I'm not going to share our roadmap with you JUST yet, but what I will do is show you what I p...

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to play devils advocate here (i know the sub won't like this opinion) but playing devil's advocate is a hypothetical situation and not indicative of a person's real feelings.

if i got some really great responses and feedback to a situation that i needed more information and a fresh perspective on, then is that a bad thing?

just asking some hard questions that i would like some opinions on!

---

all memes aside, it does bother me to see people taking me playing devil's advocate as me being defensive, unsympathetic or 'pointing the finger at clients'. playing devil's advocate is literally creating a hypothetical question/scenario and isn't reflective of a person's own views.

below i'm gonna link you all the answers from that devil's advocate question that i collected feedback from and ended up as part of my presentation our next update dev roadmap planning session yesterday:

...

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Comment

Originally posted by jzmtl

Won't happen, never will. Content creators may be slightly critical of SC but will never "stand up" in anyway, because you don't bite the hand that feeds you.

Bufarete fell out of favor with SC and SC gave him the middle finger on creator code, now he's descending into oblivion.

this is just untrue... bufarete's creator code is still active and this can be easily checked in-game.

spreading misinformation isn't cool

Comment

hey u/MrdMehrdad14

i'm obviously saddened that this is affecting our iranian community (especially such an active player and community member such as yourself).

due to legal reasons i can't comment publicly on the situation beyond our press release that i assume you have already seen. i hope you understand.


10 Sep

Comment

in boring long-winded developing terms...

this bug is caused because the free gift is not a 'free gift' it is a shop purchase that costs the player 0 gold.

if a player tries to purchase a regular stack of cards with gold that they have maxed but NOT max level, they get the exact same message.

there was a check in place for every level except king level 13 to reroll these choices so it is very unlikely that you get one, however this was missed for king level 13 unintentionally.

the fix to change this from a shop purchase to a 'free gift' mechanic would take quite a while (that option doesn't currently exist in the shop so would have to be created etc etc) so as a quick fix we added a bunch of extra rerolls to massively minimise the chance of this occurring, whilst still getting the fix out in a timely fashion to players.

the other choice would be to wait until the next update for the fix, and not fix the issue at all until then. so the best op...

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09 Sep

Comment

Originally posted by KariZma61

What about this drew?

already responded to this on twitter - this was in-game and working (also why would i lie about this and not something that's like super mega cool) but it got removed along the way for whatever reason.

i noticed this yesterday as i was cleaning up the patch notes/texts files and noted it was missing. it should be making its way into the next optional update.

note: should. i'll confirm in release notes if it is nearer the time.

same thing, no definitive comment i can give until closer to release if it is going in or not

Comment

Originally posted by lordgogara

hey, i responded to this last week as well

https://www.reddit.com/r/ClashRoyale/comments/ijwj3p/thanks_for_the_lie_drew/g3h6uio/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

tl;dr it wasn’t put in for whatever reason, and now adding it back also has to also be a balance consideration (buff to royal ghost and battle healer) on top of adding it back.

no definitive answer yet but i’m aware and the team are aware since the update

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we are just waiting on it to be approved by the app stores so unfortunately it's out of our hands for now at least. we have no control over our app being approved.

hopefully it will be ready tomorrow!


08 Sep

Comment

Originally posted by CharityFair960

Why not add a burning effect? Assuming the effect is balanced just right, it wouldn't buff the Furnace TOO much. Either that or just buff the damage while reducing how many of them spawn from a Furnace.

burn effect is an interesting idea... wonder if that's too OP to have splash damage and burn effect tho. would perhaps change its usage but i like the idea! good for extra chip damage especially


07 Sep

Comment

Originally posted by ItaGuy21

Hey drew, so I'll write down here too some very important thinghs I think got worse with this update.

Edit: I'll add this on top. I commented in a more disruptive way the past 2 days. I don't want to ruin your mood, I hope it didn't happen. So I'll copy paste a comment I already copied a couple times, I should have polished it from bad words and "aggressiveness".

1) Gaining trophies is way slower than before, you only get 20 trophies at most per week, and every 5 week you get 100, assuming you always win. Before, you could get 100 every 2 days. So, in 10 weeks, in CW1 you could get 3500 trophies (100 every 2 days = 700 in 2 weeks = 3500 in 10 weeks), while in CW2 you can only get 360 (20×4+100 is 5 weeks, assuming the fifht is coliseum, I still didn't understand, so by 10 weeks you get up to 360). That is ~90% less, so 10 TIMES slower.

2) You have no trophy wins. This right here is pretty much the most important. In CW1 you would get a trophy for each win in...

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thanks for the edit at the top - it's cool to see you've put a lot of thought into this constructive criticism so i've replied point by point

  1. trophies aren't the same as the old system. this system is not related in any way to the old system - i know that's hard transition to make but it's something player should get used to over time. maybe we should have introduced new trophies to make that clearer.
  2. same as the above
  3. what would your solution to this be? i can only thing to have 3rd place be 0 rather than -5?
  4. feedback has been noted, thanks
  5. i am hearing this feedback a lot, especially from smaller clans. thanks
  6. you are one of the few players who realised that the 25gem for quests was actually a great return on investment. unfortunately to make these reward more accessible to others this had to change. your second point that you started here said the 'math doesn't check out' (when it does), so i can't really comment on th...
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Comment

Originally posted by peterpaulrubens

Just be aware that every time you ask a Devil’s Advocate question, you look just a teensy bit like an asshole, and your company doesn’t really have asshole capital to spare right now.

i have learnt today that a vast majority of people don't know what playing devil's advocate means

Comment

Originally posted by omarpower123

Drew, I think CR needs a better recruitment system like CoC where you can easily find new recruits with personalized badges and traits.

agreed.

Comment

Originally posted by shinyodds

Drew, I want to play in my current clan that is made up of people that I know in real life (or people that my friends know in real life). That's about 20-25 people.

I don't want to have to artificially fill that clan with another 25 random people from the Internet that are unreliable, immature, or just plain strangers.

But it's nearly impossible for my clan to even finish the clan race with 20-25 without requiring a ridiculous amount of daily commitment.

So if Clans are supposed to be fun social experiences where I can chat gossip and have fun with my friends, then Clan Wars 2 doesn't work for that. If Clan Wars 2 is supposed to be filled with anonymous clans of people I don't know, but need in order to get 50 active clans, I guess CW2 is great for that. But not for me as a player then.

thanks for your viewpoint and feedback

Comment

Originally posted by flavioluis99

My clan does not have the “small clan issue”. The only issue we have right now is not being fully maxed as we keep facing opponents of the same king tower level (13) but max level cards, while we have level 12/11 etc.

Our clan is open and we promote players based on how active they are. If the player hasn’t played for a while (a week or so) and has no excuse as to why they didn’t play, then we kick them. It’s always been like this, even in CW1. So in short we are strict but we are also human.

Clan wars 2 brought the issue of not being to manage the clan as easily (can’t see how long they’ve been inactive and donations without tapping their profile, major issue). Can’t exactly know how much the player has contributed just by taking a look at their collected fame - huge issue too, low level players may play just as much but the fame they collect will be much lower.

I can’t even keep track of all the issues.

Solution is to:

  • implement...

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thanks for the list and your perspective as an active clan leader! much appreciated

Comment

Originally posted by WhiteStripesWS6

I’m in a small clan of real life friends. We are an open clan who has a revolving door of random members but our core has always been like the 10 of us that know each other personally. We like it that way since we’re all grown adults with kids and jobs and busy lives. In CW1 while it did feel bad to not make WAR days sometimes because of even one of our core members being too busy to play at least when we made a WAR day we had a really good shot at getting first. Now we spend a week in first place but don’t finish and now get a boot.

Just stop for a minute and think about those gamers who’s lives no longer have the ability to revolve around games. That’s still a huge chunk of your customers in the mobile market. I was on board with everything you guys have done with CW2 until this moment. Just giving everyone a boot though for not finishing is an extremely inconsiderate design choice.

Small clans are a thing and they’re a thing for a reason. To be punished for tha...

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thanks for your insight, i appreciate the anecdotal 'real life' perspective about rewards and clan playstyle

from a data driven perspective, after this fist week we should also have a lot of data on how many clans didn't finish/got the reward boot etc as well so we will be using that to make changes if necessary.

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Originally posted by LiPSTiCkOnUrFaCe

Bigger clans would be nice ..Or u can do something like clan wars 1 where if 40 member clan gets matched with 50 member clan then "LEADERS" gets to decide 10 people in clan getting extra battles .

this is a really cool idea. like certain people get extra free war deck resets. thanks for sharing

Comment

Originally posted by dash_hhh

Hi Drew, is there a possibility that there will be new game modes (doesn't necessarily have to be capped ones) in CW2? Right now it really doesn't feel fun to play. We have 1v1 classic which is basically ladder and Duels, which is without exaggeration 1v1 3 times. Maybe adding more game modes might make it fun?

yes there will be more river tasks in the future, 2v2 is something we want to add for sure

Comment

Originally posted by gsg23

We have a clan that is heads and shoulders above the rest and finished in two days, so they just attack other boats for fun. You seem to have an assumption that these wars are equal with many clans battling it out close together, but that's not the experience many of us are having. There was no "fighting for top position". It was over before it started.

that sounds like a bug, clans that have finished the race should not be able to attack other clan boats. will get the team to look into it and see if there are widespread cases of this happening

Comment

Originally posted by Valibak

CW2 should revolve around boat battles, not a fame collection race through duels and battles. why ? it will make war strategy more rewarding instead of fame grinding, and it will make wars last longer since all the boats will be wrecked most of the time and you get small windows to push your fame. CW2 now is about 50 member clans, who have 4 maxed decks and have early deck cooldown reset time, which isn't healthy since it doesn't promote skill, strategy or even comittment.

this is a really interesting take. i dig it!