Supercell_Drew

Supercell_Drew



16 Feb

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this is actually an issue on facebook's end - they changed their settings recently for whatever reason.
here are a bunch of annoying steps to follow to fix it (the steps are super hidden away)!
go to...

  1. facebook settings
  2. general settings
  3. apps and websites
  4. logged in with facebook
  5. clash royale (edit)
  6. app visibility
  7. change to friends or public (default has been changed to Only Me)

04 Feb

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thanks for the post! i love the pixel art image headers too.

i thought i'd comment as you clearly put a lot of effort in and you have some great ideas here.

however, i agree with the other commenters here that because of the way that clash royale is designed, it is hard to compare to games like hearthstone or magic the gathering etc. the original royale designers and seth, stefu etc who were the old designers areall mad board game geeks and seth especially is a huge fan of MTG.

these games work with lots of cards because they're turn based, and cards can be really simple like 'add +1 Elixir' 'Player skips their turn' etc and lots of 'filler' mechanics that allow these games to produce huge sets easily.

i think it's a cool idea, and i love the saga idea! but i just don't think it would translate well to clash royale. if we ever made a turn based card game - this would be an awesome jumping off point! but for clash royale in its current state it would ...

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29 Jan

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Originally posted by C0II1n

So what if this happens to somebody and they’re not physically recording like this fellow for some reason was? And this is probably going to happen again if it happened once.

we have logs of absolutely EVERYTHING, so we can see exactly who got what.

our player support have access to these and can see chest contents etc, so even without evidence on your side, our team will have what they need on their side

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i've never seen this happen before!

if you contact support they'll 100% be able to sort this out for you


25 Jan

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just a heads up that only the top 100 get the global tournament emote!

the top 1000 is for our official esports - and these are through the 1v1 battle mode (ladder)

edit: i just realised this is about the badge - sorry lol. monday!


20 Jan

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i wasn't aware of this sub - thanks for the share!


05 Jan

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Originally posted by Dull_Tonight

u/Supercell_Drew Could you pin this post?

supercell staff aren't mods in this sub!

but i think one of the reddit mods already pinned it

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Originally posted by Jr1262

I am happy this decision has been made. However, I am saddened that we even went down this path. Not sure how the thought process went in thinking returning to a system we already know was broken would yield a different result. I am pretty sure this is the very definition of insanity. But putting that behind us..... why would SC allow the community to get so upset and fail to communicate with us. Weeks have past and nothing despite pleas for your acknowledgement???

i gotta disagree that this was returning to a system that was broken. obviously we wouldn't just make a change that is negative to the players if we thought it was going to yield a negative result. here was our thinking/more context with the previous change (copypasted from our team chat - it's pretty casual so some terminology will be incorrect)

When we released Trophy Road in 2019, we overinflated trophy generation (we allowed players to earn more trophies for wins than lost trophies for losses). This artificially pushed players up the ladder faster than before (compounded by the addition of the Trophy Gates). The impact was:

  • At first, players were happy since they felt like they were progressing on ladder again, but after a few seasons, they eventually hit a new “ladder cap” and players felt stuck in their progression again.
  • New players were progressing into the Legendary League too quickly (~50% of King Tower Level 8 players were in Legendary Leag...
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Originally posted by Connect-Tea

I thought this account isn't used anymore!?

my man rick (CM of all trades) is covering for me while i'm on vacay so he's resurrected the OG account

Let’s start by saying thank you to everybody who has been sharing their opinion on the recent Trophy win/loss changes that we introduced in Season 18. This change made players lose more Trophies for a loss than they had previously.

We’ve heard your feedback over the past few weeks and this post will be transparent about why we decided to make this change and what we plan to do to amend it.

TL;DR

  • We are reverting the Trophy loss changes above 4000 Trophies.

---

Why d...

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thanks for the super constructive post!

i've saved it for when i'm back in the office


21 Dec

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Originally posted by hcoops36

Sorry- I know this feels unnecessary but I just wanted a place to vent and tell someone. Yesterday morning my Dad passed away- completely suddenly with no signs in advance aged 61. It’s the biggest shock of my life and I have no idea how to cope and sort everything that I need to. He was a happy man and always took pleasure in the simple things. I got him onto clash royals a while back and though I haven’t played in a couple years, he still loved it and played daily. Thanks to his phone log I can piece together his final moments- he woke up about 5am, sent some gifts and Pokemon go, played a game of clash royale after, then went back to bed and had a heart attack in his sleep.

If any devs see this, I want you to know the joy you brought to a great man, and I am grateful that his last moments were playing a stupid game happy and oblivious, rather than ever having to suffer. And to everyone else, please understand just how fragile life can be- speak to your loved ones as ofte...

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wow, i really don’t know what to say.

thank you for sharing and my deepest condolences go to you and your family.

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Originally posted by cloudpnw

Hi Drew! As a longtime player, and lurker on this subreddit, I think I can make a little bit of a comparison with USA politics. When elections come around, candidates tend to use generalities and such to support positions instead of concrete task analyses (e.g. step 1, 2, 3, etc.). This video is similar in that it doesn’t address anything aside from general feelings about the update. My feelings about the update are bittersweet. I like ladder being harder to climb, but being in the pacific time zone, I don’t like the race aspect to CW2 and I feel like it’ll never get fixed. We understand that the infrastructure of the game itself has changed and that is hard to revert (e.g. “go back to cw1” hot takes), but if we in the PST have to wait until the quarterly update to get a fair race, that will be a big problem. So, there are problems with only general solutions and not specific fixes planned. That is really all we need. Cheers! If you’re ever in Seattle, let’s grab coffee.

Ed...

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hey, thanks for coming out of lurking for this answer!

that’s a really good example actually, i will always understand people wanting more concrete information that relates to gameplay and updates so that’s a valid feedback. maybe it is worth holding off on communication until there are more concrete plans to reveal.

i guess as it was split into 2 vids with the 2nd containing more info this was also valid criticism, this first video didn’t really give anything new!

i guess my gripe was that myself as a person was criticized here. but your point there also stands about the bias affecting objective opinions, so thanks for that.

would be happy to grab a coffee in seattle anytime! cheers

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Originally posted by NytGamerZ

Is it just me or it had very little substance for a 23 minute video? There was no real conviction, no confidence, no concrete updates, no honesty or real emotion in the words. It was like he was saying something for the sake of it. Drew was super defensive even with someone like CWA who is a very reasonable person. There is no shame in accepting mistakes and honestly we all make mistakes, what takes courage is accepting them and making a confident clear plan to rectify them. The plan may not work out 100% but without a plan we have nothing

not going to lie, reading through this comment (and the one below it) was extremely confusing and upsetting for me to hear. the upvoted comment below saying i was arrogant and condescending towards ash was CRAZY to read. i’m sure ash himself would not have done an interview with me if i was truly acting that way.

this interview is me in the most casual of vibes, just having a candid, open and honest chat with CWA that was really fun to me. i’m being as open as i can be and this is absolutely a natural interview... so it is extremely hard for me to understand how this came across as having ‘no conviction, no honesty or real emotion’. this was an outside of work hours call chatting to a guy who i respect and talking about one of my main passions in life.

i really do not understand how this was a conclusion that is so heavily upvoted so please help me to understand.

the response to this interview on reddit has been overwhelmingly negative and i want to get fee...

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19 Dec

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Originally posted by LegitPlayer21

u/supercell_drew thanks for coming in sharing your perspective, enjoyed the video

thanks! it was a fun interview and shout out to ash for arranging it and for the chat!


17 Dec

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Originally posted by Kal-El_6500

Any update on this Drew? It’s a real problem sometimes (hard to replicate the issue). Gameplay is running at 1/2 frames during matches when this occurs.

no update on this - we couldnt replicate it on our iphone 12 devices so it must need some more triggers


16 Dec

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thanks to all the leaders and co-leaders for your feedback in this thread, it's been noted

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hey u/Mew_Pur_Pur thanks for the post!

Before I start - nothing that I say here should be taken as 100% confirmed going to happen. The first step to me being open about development and taking part in discussions is making sure you understand that things can (and will) change.

You’ve written a lot here and I’m going to take the titles of each section and respond to the points within with the team’s thoughts.

The finish line

Racing for time makes for a timezone issue.

I can agree with that. We have had a few bigger discussions around this, some of which are below:

  1. Add a West/East toggle for Clans that put you in a certain timezone grouping
  2. Allow Clans to choose when they start th...
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looks great! nice work.

would also make a cool minecraft skin!