Ubi-Bandicoot

Originally Posted by alchemist200976
Downloaded the game yesterday and have the same problem . Already reinstalled it but doesn't work

Sorry to hear. As a next step i'd try to rebuild your PS4 database. If you turn off the console, then hold the power button until you hear two beeps, it will open in the safe mode menu and you can select rebuild database there.

If anyone needs any further support with twitch Drops, you can reach out to us via https://support.ubi.com/ and we'll check into any issues further for you there

What console are you playing on? Are you launching the game before it is fully installed?

Hey guys,

Sorry about this, it should be resolved now. Apologies for the inconvenience earlier.

Let me know if it's still happening.

Originally Posted by C1tizen173
06851403

It hasn't been ignored but the Russian queue can be quite busy, it will get a response as quickly as possible

Originally Posted by epoch71
I did. They were clueless unfortunately.

I see, i'm not able to give you accurate answers for the questions you've asked either i'm afraid.

Did you include anything in your case I can maybe show to the R6S team here? What is the case number?

Hey TopGear,

Thanks for the report. Do you have footage of this we can check out?

Originally Posted by RiskyGlitcher
I was trying to play r6 when these guys on my team tk me every round till one left and then I killed the rest and I was banned for 30 mins I don’t want to get banned any more but will the ban reset because every time I get on I usually find a tking teamate will my ban keep stacking forever to where I will eventually be banned forever in a year or 2 or will it reset

Hey,

I would not recommend to team kill back as you put yourself at risk of getting banned. In the future, I would report them for toxic behaviour and they will be kicked for team killing themselves.

The bans will get higher each time but do cool down after a certain... Read more

Originally Posted by GreatValuePope
But the problem is that all the mods treat as a "report it here for fix problemo", making it completely useless for actually wanting to fix a problem within a reasonable time

It is not always the case that they are unaware of an issue as it is reported there, somethings just aren't quick to resolve and do take time. If it is a pressing issue, they will be aware and looking into it.

We can still report stuff but the site cuts out the middle man and is meant to make it easier for users to quickly publish their findings.

Originally Posted by C1tizen173
I created case in AUGUST 25, 2018 6:17 AM
No one answers
P.S. Sorry for mistakes. Eng is not my native lang.

It will get a response but sometimes wait times can be slightly delayed, what is your ticket number?

Originally Posted by epoch71
Could someone (from Ubisoft) please clarify the port forwarding requirements (for PC).

Your troubleshooting guide lists 14 ports (13 TCP and 1 UDP).

Although not stated the assumption is that you require them forwarded inbound (from Ubi to the customer). However, if one does a simple 'netstat' when the game is working fine there are absolutely ZERO established sessions on any of those ports on the client PC. Not one process is listening on any of the ports you specify. Nothing on port 80 ... 443 ... whatever. Furthermore, packet analysis using Wireshark and Netmon shows no attempts by Rainbowsix or Uplay to use any of the ports you specify (inbound) during startup of the application or general usage.

Rather, all of ...

Read more

Originally Posted by m7mod1994
Hello
I've just tried to purchase in game , and it worked !
I don't know what changed , but the change i saw is that the currency in-game changed to my region currency
And i checked out and worked

Thanks anyway

Awesome i'm glad to hear that, apologies for the issues until then. Enjoy the credits

Originally Posted by GreatValuePope
Ya know, I'm tryna play the Grim Sky TTS, right? I sit in matchmaking for 2 minutes. Suddenly, "An Error Has Occurred". Every time. Every damn time. I go to the r6tts subreddit, they just give me "hey use this absolutely useless site called r6fix that does nothing but make you go "oh cool other people have this problem as well. I WISH THERE WAS A SOLUTION HERE AFTER 38 PEOPLE REPRODUCED THE PROBLEM".

Pls, halp. For the love of god halp pls.

Hey,

R6Fix will not provide instant resolution, this is a means of reporting the issues to the developers so they are able to look into it and investigate further. The more traction a repor... Read more

It may sound out there but if they recommended it I would still try it as it may help the situation.

Do you have the Steam and Uplay overlay active at the time you try to buy the credits? This can sometimes cause issues too.

Originally Posted by RPD.Dinomist
It happens to me too. Here's my Ubisoft Support Ticket Number: 06868379

Thanks , we'll check it out as quickly as possible

Hey man,

In these circumstances, we recommend to contact Steam support as we don't have access to the Steam storefront systems and they'll be more likely to be able to assist

Let us know what they say please

Hey Cat,

Thanks for reporting this to us. If possible, would you be able to get us some footage of this so we can pass this on to the R6S team to investigate further?

Originally Posted by enjoyed.it
I have got the same thing and i dont get the ubi challange completed

Did you follow the steps posted above to no effect?

Originally Posted by Rawz.
Yeah i have had a similar problem just this afternoon, not quite the same as this is the first time this has ever happened. I was half way through the first round and i was in a 1v4, i killed 3 guys and was down to the last then black screen and straight to desktop with no error message. I have never had this problem before. It has crashed in the past but they were normal crashes and i got a crash message. This time it seemed as though someone hacked my pc and alt+f4 me because i was doing really well. Any solutions or has anyone else experienced this?

That's unusual and i'm sorry to hear this. If you experience this again, i'd follow the steps Unicorn post... Read more

Hey Ozrneus,

Thanks a lot for reporting this, in the future i'd recommend to contact us via our support site (https://support.ubi.com/) or our Facebook/Twitter Ubisoft support pages as it is against the forum rules to name and shame other players here.

If you have any footage, please send this to us at the locations I previously listed and I apologise you experienced this in-game! If you all reported him in-game though that will help ... Read more