Ubi-Baron

Ubi-Baron


09 Aug

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@the_bdup Thank you for getting back to us, apologies for our delayed response. As the forums are not a live service, unfortunately there can be a delay in our responses.

One thing to try, is launching Ubisoft Connect and then setting it to Offline mode. If you then attempt to launch the game will it give the same error?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@the_bdup Thank you for getting back to us, apologies for our delayed response. As the forums are not a live service, unfortunately there can be a delay in our responses.

One thing to try, is launching Ubisoft Connect and then setting it to Offline mode. If you then attempt to launch the game will it give the same error?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@aidanielable Thank you for reporting this to us, we're sorry to hear that's been occurring.

What steps have you tried thus far to resolve this issue?

Just to confirm, you are using a desktop PC and not a laptop? One thing to check is in the Nvidia Control panel, making sure the game is using your GPU and not your integrated GPU on the CPU.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@aidanielable Thank you for reporting this to us, we're sorry to hear that's been occurring.

What steps have you tried thus far to resolve this issue?

Just to confirm, you are using a desktop PC and not a laptop? One thing to check is in the Nvidia Control panel, making sure the game is using your GPU and not your integrated GPU on the CPU.


08 Aug

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@shakesfirst Thank you for reporting this to us.

Just to confirm, this occurred for the whole playthrough or it occurred after a certain point in the game?

When you mention it stopping, does it happen after a certain action or does it just seem to stop for no reason?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@shakesfirst Thank you for reporting this to us.

Just to confirm, this occurred for the whole playthrough or it occurred after a certain point in the game?

When you mention it stopping, does it happen after a certain action or does it just seem to stop for no reason?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@eowyna_ Thank you for contacting us.

You should be able to make multiple Saves if you just make sure to make a New Save Slot, and use that one each time you play that specific run through.

For a manual backup, you should be able to find the Saves via the steps [url=...

Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct

@eowyna_ Thank you for contacting us.

You should be able to make multiple Saves if you just make sure to make a New Save Slot, and use that one each time you play that specific run through.

For a manual backup, you should be able to find the Saves via the steps [url=...

Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct

@shincanvas Thank you for contacting us.

Is this rewards for later games in the series, or for AC3 itself?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@shincanvas Thank you for contacting us.

Is this rewards for later games in the series, or for AC3 itself?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@ziv19971 Thank you for reporting this issue to us, we're sorry to hear that's been occurring.

Would you be able to upload that video as unlisted on YouTube and link it for us here? Thanks!

One step to try, if you haven't already is running the game with compatibility mode, via the steps in the guide [url=...

Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct

@ziv19971 Thank you for reporting this issue to us, we're sorry to hear that's been occurring.

Would you be able to upload that video as unlisted on YouTube and link it for us here? Thanks!

One step to try, if you haven't already is running the game with compatibility mode, via the steps in the guide [url=...

Read more

05 Aug

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@zetsubou92 Thank you for contacting us, we're sorry to hear you've been encountering issues getting AC 1 started.

When you launch the game, does it show and processes in the Task Manager? Does it run the game as a background process for instance?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@zetsubou92 Thank you for contacting us, we're sorry to hear you've been encountering issues getting AC 1 started.

When you launch the game, does it show and processes in the Task Manager? Does it run the game as a background process for instance?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@xlastovi Thank you for reporting this issue to us, we're sorry to hear you've been running into performance issues with the game.

Does the stuttering occur at specific points or when performing specific actions or just seemingly at random?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@xlastovi Thank you for reporting this issue to us, we're sorry to hear you've been running into performance issues with the game.

Does the stuttering occur at specific points or when performing specific actions or just seemingly at random?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@the_bdup Thank you for reporting this to us, we're sorry to hear you've encountered issues launching your game.

If you open Ubisoft Connect on it's own, does the same issue occur or are you able to launch it without issue? If it allows you to login, are you able to launch the game through Ubisoft Connect?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@the_bdup Thank you for reporting this to us, we're sorry to hear you've encountered issues launching your game.

If you open Ubisoft Connect on it's own, does the same issue occur or are you able to launch it without issue? If it allows you to login, are you able to launch the game through Ubisoft Connect?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@laurbalaur_88 Thank you for contacting us.

Which languages do you have available to you? Not all languages are included in each version of the game.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@laurbalaur_88 Thank you for contacting us.

Which languages do you have available to you? Not all languages are included in each version of the game.




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