Ubi-Borealis

Ubi-Borealis



22 Dec

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    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

Thanks for sharing your experiences, and what has helped to resolve the issue for you. If you're still experiencing crashes in-game, I would recommend trying the steps on our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

I can see that this issue has been reported over in our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Hunterman1926!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

I'd recommend taking a look at our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Druken_Pirate! Welcome to the forums!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

I'd recommend checking out our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Misterpipsmon! Welcome to the forums!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

I recommend checking out our megathread post over on our discussions forum to see if your issue has been reported here. It looks like ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Thanks for sharing your workaround, TecZ890! Hopefully this helps other players encountering the issue.

I'm now going to close this thread. If you need further support, please feel free to open a support ticket or to reach out to us on our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

ozgurkazanici - That definitely sounds unusual, especially as some of your keys work. Did restarting your game help to resolve the issue? Can you also try reconnecting your keyboard (if pos... Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

Pimpdoggy - I'd recommend taking a look at our ... Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

MuStang5ally - You may want to check out our ... Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hey there guys!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

Thanks for sharing that support article, NeddyDK. If you're experiencing corrupted save files, I'd recommend checking out that page!

If you're experiencing crashes in-game, pleas... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Slashum! Welcome to the forums!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

If you have not already, I would recommend trying the rest of the steps on our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there NLMP_Joker! Welcome to the forums.

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

If you have not already, I would recommend trying the rest of the steps on our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there retrocoregaming!

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

If you have not already, I would recommend trying the rest of the steps on our ... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Thanks for providing a video, mwayy! I've passed this onto the game team for a closer look. If we require any further information, or have any new updates to share, we'll post them within this thread.

Thanks for reporting this! I apologise for any inconvenience caused, and appreciate your ongoing patience as we investigate this further.

21 Dec

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Camperkira! Welcome to the forums!

I'm sorry to hear you're encountering an error on launch. I've taken a look and it looks like your graphics card is under the minimum requirements needed to launch the game. This means that you are likely to encounter issues when launching the game, such as crashes.

Please note that laptops are not officially supported devices either. Laptop models of these desktop cards may work as long as their performance is on par with the minimum configuration. As your graphics card does not meet the minimum requirements, I'm afraid that your system does not support this game.

I would recommend testing another system, if possible, such as using a d... Read more
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    Ubi-Borealis on Support Forums - Thread - Direct
Hello there GeoFKR-SeVeEe!

I'm sorry to hear you're encountering this issue as well. As my colleague Ubi-Milky writes above, would you be able to provide an image of your in-game stats that would prove you have gotten to the last 15 in squad mode, if possible? Thanks!
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hello there SoloomBOom! Welcome to the forums!

Sorry for the delayed response. I'm sorry to hear that you've experienced crashes in-game.

Could you please clarify the issue a little further for me? Are you unable to change the graphics quality in the in-game menu? Or does the game crash before you can change this setting yourself?

Thanks!
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hello there Duelystjd! Welcome to the forums!

Sorry for the delayed response. I'm sorry to hear that you encountered issues with your game controller.

After disconnecting and reconnecting your controller, did the issue persist? Or did this help to resolve the issue?

Have you encountered this at all since this first incident?

Thanks!
Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hey there mwayy! Welcome to the forums!

Would you possibly be able to send us a video that demonstrates this issue happening in-game? We can then use this to investigate further.

Thanks!

02 Dec

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Thanks for letting me know that, nuxbag. I understand where you're coming from. I've reached out to the game team, who have told me that this is working as intended.

Even when you meet the requirements, you have already finished the mission on this difficulty. If you would like to replay it, you will need to do so on a different difficulty. You won't be able to replay manhunt and missions linked to it on the same difficulty when you have already done so.

I'll pass on your feedback regarding confusion about mission requirements and how this can affect the gameplay experience. Thanks for bringing it up!