Ubi-Ginge

Hi Dj2T!
If you're experiencing this after going through the steps in our troubleshooting guide, can you contact us directly and include a screenshot clearly showing your ports forwarded as advised in the guide.
You can contact us directly in the following ways -
Support Site
... Read more

Pleased to see you're up and running as you should be jaxalbert
Enjoy!

Hi Sbwriel_Im!
Can you share a screenshot of this.
Also, do you still get this notification after going through the steps found here?

Sorry for my delay in getting back to you Pillzmans_Fox
Looking into your case, I can see the agent you were speaking to over Twitter has escalated this to be looked deeper into. Regretfully there is no further information at this time.

Hi L.N.G.Y!
It can take up to 24 hours for purchases to go onto accounts, especially during busier times.
If you've still not received the content after this time, can you contact us through our support site, or message us privately on either ... Read more

Hi Kindly_Ghost!
Can you share images of this with us.
Does this still happen after reinstalling?

Hey L.k.Dominator!
Can you go through the steps found here and let us know if you're still experiencing this.

You mentioned speaking to support Pillzmans_Fox. Can you let us know your case number so we can look into this.

Pleased to see you got to the bottom of this DSD27!

Sorry for our delay in responding.
The game team have been made aware of some core challenges not progressing or not being tracked properly. They are currently investigating this.

Sorry for our delay in getting back to you sasorisan1
If you spot this occurring with other combinations, can you let us know.

Hi Tyranmedic!
Thanks for providing the footage. Could you possibly provide footage showing the turret falling through the floor in more detail if possible

Pleased to see you're back up and running as you should be xlastovi

Can you confirm the location this is happening at ScrewUpGaming

Hi all.
At this time, this is still currently under investigation with the dev team

Hi CarolinaReaper4!
Would you be able to share video footage of this occuring?

Would you be able to share video footage of this happening sasorisan1

Hi AdrielSemPC!
Does this still happen after verifying the game files?

Is it always the same container as well Cotaks?

Regretfully, we are only able to assist in English Here on the forums. Can you translate your previous message?

Alternatively, you can create a support case on our support site found at support.ubi.com, where we can direct your message to the correct regional team.