Thanks for contacting us about this THE_KiRRAx.
Hopefully your workaround will assist other players get around this.
Could you possibly link us to video footage of this issue happening?
Hi Coldsynergy!
This sounds like an odd one, and one I've not seen other reports of.
Could you possibly send us video footage of this happening.
Can you also confirm your connection is set up correctly according to the steps found here.
Hi GorbinBleu!
Regretfully we're unable to assist with ban appeals on the forums.
The team that handles bans try to get back to customers within 3 working days
Hi Fin41-W4v3-Jo3!
Regretfully we're unable to access filebin.
Can you contact us via Facebook PM or Twitter DM with copies of your DXDiag and MSInfo files.
Alternatively, you can set up a case on our ...Read more
Hi Cass..
Can you go through the steps found here, especially the part about port forwarding. If you still have the same problem after this, please let us know.
Hi AngelOfDeeath and TacoTijmen!
When the game crashes, are you getting any particular error messages or codes?
You also mention chatting with support about this previously AngelofDeeath. Can you let us know your case number.
If you are experiencing this issue, and haven't already, can you please let us know the make and model of the controller you're using when this happens, as well as how it is connected.