Ubi-Ginge

Can you share screenshots/video footage of this corinna_kopff, so we can see in more detail

Hi WL Siiiii!
Did you just start experiencing this after the latest update?

Hi Vandammeno!
Has the game always been like this for you, or has this only started happening recently? Are you getting any error messages?

Do you still experience this crashing after going through the steps listed here?

Can you let me know you case number?

Hey WarthogBob!
Can you give more details on this.

Sorry for our delay in getting back to you. Pleased to see you got to the bottom of it though

If anyone has issues after enabling the overlay and you use MSI Afterburner -
• Make sure your version of RivaTuner Statistic Server is up to date.
• In the RivaTuner Statistic Server settings, set Custom Direct3D Support to enabled for Ubisoft Connect enabled games.

Hi Miss_Elaine
Is this happening when doing anything particular, or is it just constant?
Does it still happen after going through the steps linked here?

Thanks for the video redcrowjax
I've passed this on to the game team for further investigation

Hey kiakill!
Can you go through the steps found here, and let us know if this is still happening for you

Would you be able to share a video showing what you're experiencing krowbar200801?

Hey Tarackezy!
This is currently under investigation

Hey XrayDeltaOne969
Do you still experience long launch times and issues launching after verifying the game in Ubisoft Connect?

Are these the only items you've experienced this with? Do you possibly have video footage?

Pleased to see you were able to get the drop alimertyozgat!

Can you confirm what version of the game you have installed? Is it the latest update?

Can you go through the steps found in this link.
If you still have the same problem after this, can you please send us screenshots clearly showing your ports forwarded as advised in the steps via Facebook PM or Twit... Read more

Hi bapgame!
Thanks for reporting this, and for the footage.
The team are currently looking into this

Sorry to see you're experiencing this.

Can you go through the steps in this link, especially the part about port forwarding
If you still have the same problem after this, can you please send us screenshots clearly showing your ports forwarded as advised in the steps via Twitter DM or ... Read more

Hey Regnar_Lothbrok
Do you still experience this after going through the steps listed here to make sure your connection is set up correctly for Ubisoft Connect?