Ubi-Massilia

Ubi-Massilia



24 Feb

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Asterix201252

Thank you for the update !

I'll make sure to inform the game team with the information you provided.

@zing103 Could you als...

Read more

23 Feb

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Tyranmedic

I'm sorry to hear that you've experienced some bugs while playing the Countdown mode in The Division 2, also, thank you for the video that you provided.

Also, thank you @...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @goTTxpress

I'm sorry to hear that you never received your compensation cache.

Please note that the compensation was based on number of item upgrades lost, not the Expertise levels directly.

Basically, all upgrades beyond the newly calculated Expertise level were lost. And that is what was compensated.

The team has checked the issue and we can assure you that our system has calculated all amounts correctly.

We apologize for the inconvenience.

In the meantime, if you have any other question, feel free to ask and we...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @IIAc3sII

Thanks again for your feedback and for the new screenshots that you provided !

I'll make sure to transfer those to the Game Team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !