Hello @Creed0173 and @st904583114
Sorry to hear that you're both still experiencing this issue.
Please send us a video of the issue and we will be happy to investigate further.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @turkoe020
Sorry to hear that you're experiencing issues with the quest "A River to Raid" in Assassin's Creed Valhalla.
Have you fulfilled all the requirements for this quest to unlock ?
Hello @u1lven
Sorry to hear that you can't obtain Hugr-Rip in Assassin's Creed Valhalla.
In order to investigate more on the subject, could you please provide a video of the issue ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Creed0173
Sorry to hear that your Regium Francium challenge was not unlocked after synchronizing all viewpoints in Francia.
Have you updated your game with the latest version available ?
If yes, could you please send us a video of the issue and of your core challenge progression ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @WolfVein_
Sorry to hear that you're still waiting for a reply about your support case. There is currently a high volume of contacts, which is why it's taking so long.
If you want more information about our live chat hours, you can click here.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @skojjalar
Sorry to hear that you're experiencing issues with the weekly free object in the Animus store for Assassin's Creed Valhalla.
The development team has been made aware of this issue and it should be resolved with a future update. Once additional information becomes available, it will be posted in the game's official forum.
In the meantime, try closing and relaunching the game then try claiming the free weekly item again. However, if that does not work please try again later.
In the meantime, if you have any other questions, feel fre...
Hello @L4gr1nt44
Sorry to hear that you're experiencing crashes since update 1.7.0 in Assassin's Creed Valhalla.
Could you please try the following workarounds ? Some players said that these helped resolve the issue:
Also, could you please follow the steps in this article ?
If the issue still persists after this, please contact us via our ...
Hello again @Lozzie7067
Happy to hear that the issue is now fixed and thank you for the information provided, it may help other players !
Have a nice day 
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Lozzie7067
Sorry to hear that you're experiencing sound issues in Assassin's Creed Valhalla.
Could you please follow the steps in this article ?
If the issue still persists after this, could you please give u...
Hello @lordkenf
Thank you for your feedback on this matter.
After investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.
I understand that this is not the outcome you were hoping for and can only apologize.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Rovaros
Sorry to hear that you're experiencing issues with the core challenges in Assassin's Creed Valhalla.
After investigation, this issue should be resolved since update 1.6.1, can you please verify that you installed the latest version of the game ?
If the game is updated, please send us a video of the issue and we will investigate further.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @SquaredEar36
Sorry to hear that you're experiencing issues with Reda's quest in Assassins Creed Valhalla.
Can you confirm if the bug disappeared with the quest ?
If not, can you please provide us with screenshots/videos showing the issue ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Yyrebwrts
After investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue because the final update to address bug fixes in Assassin's Creed Valhalla has already been released.
I understand that this is not the outcome you were hoping for and can only apologize.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Twitch-Schwabba !
Glad to hear that your issue is solved.
If you encounter this issue again in the future (I hope not), feel free to come back to us and we will do our best to help you.
Hello @LEGND_SUPRSTAR !
Thank you for the screenshots that you provided.
I'll make sure to transfer those to the game team so they will be able to investigate more on this subject.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Arithon89 !
Sorry to hear that you're also experiencing the same error.
Could you please provide us more information about your issue by responding to the previously asked questions ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @IIAc3sII
We have checked on our side and this issue hasn't been reported.
That being said, in order to investigate, we'll need your system files to check if somethings wrong, otherwise we won't be able to investigate more on this subject.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Asterix201252 and @Mevelios
Thank you both for your responses, this will help us investigate more on this subject.
I'll make sure to transfer all the details provided to the game team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
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