Ubi-Massilia

Ubi-Massilia



24 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @NightRavenXI

Sorry to hear that you're experiencing issues with the China Light set in The Division 2.

Thank you for your feedback about this issue, I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @kw_jn

Thank you for your feedback about this, I'll transfer it to the game team for investigation.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @serra-avatar

Sorry to hear that you're experiencing crashes while playing The Division 2.

Could you please follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Stephane27480

Sorry to hear that you're experiencing technical and connectivity issues while playing The Division 2.

Thank you for your feedback, I'll transfer it to the game team. We're currently investigating about these issues, sorry for the inconvenience.

Also, have you tried to follow the steps in these articles ?

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @NOMAD1504

Sorry to hear that you're experiencing latency issues while playing Summit mode in The Division 2.

We received reports from players and we're currently investigating about this issue, sorry for the inconvenience.

Also, have you tried to follow the steps in this ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @RodrigoSilvaX

Sorry to hear that you're experiencing issues with the Caesar's Guard in The Division 2.

We received multiple reports from players about this and we're currently investigating about this issue, sorry for the inconvenience.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @wolfe69ca

Sorry to hear that you're experiencing infinite loading while playing The Division 2.

We are currently looking into this, sorry for the inconvenience.

Also, have you tried to follow the steps in these articles ?

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @HankFett

Sorry to hear that you're experiencing technical and connectivity issues while playing The Division 2.

Thank you for your feedback, I'll transfer it to the game team in order to investigate further more on this issue.

Also, have you tried to follow the steps in these articles ?

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @RockSteel142

Sorry to hear that you're experiencing issues with fast travel in The Division 2.

Could you please send us a video of the issue ? (You can upload it on a video hosting website and send us the link)

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 


23 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @baxxxter14

Sorry to hear that you're experiencing connectivity issues while playing The Division 2.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Der_ABo

Because we prefer to avoid automatic translation tools, we can only help in English on this Forum.

I invite you to contact us directly through our ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @kw_jn

Thank you for your feedback about this issue ! I'll transfer it to the game team.

We are currently looking into it, sorry for the inconvenience.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Neoblizzard @hpoonis2010

Sorry to hear that you're experiencing connectivity issues while playing The Division 2.

Have you tried to follow the steps in this ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Sabala

Thank you for your feedback and happy to hear that the issue is now solved !

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Ace_Interf4ce @Rossit

Sorry to hear that you're experiencing latency issues while playing The Division 2.

Have you tried to follow the steps in this ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @GanForu

Sorry to hear that you're experiencing issues with loading times in The Division 2.

We are currently looking into this issue. Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @kim-madsen @FxnRich

Sorry to hear that you're experiencing issues while playing some time trials missions and that the NPC are not spawning.

Thank you for the video provided, I'll transfer it to the game team in order to investigate further more on this issue.

We are currently looking into it. Please ke...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @spaccamudande

Thank you for your feedback on the Regulus in The Division 2, I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Kravalll

Thank you for your feedback, I'll transfer it to the game team.

We are currently investigating on this issue, sorry for the inconvenience.

Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Umber369

Because we prefer to avoid automatic translation tools, we can only help in English on this Forum.

I invite you to contact us directly through our ...

Read more