Ubi-Redbeard

If you wish to appeal your ban in future, you can do so via a support case.

Can you please try the following voice chat troubleshooting

If you're still experiencing issues after this, lease create a case on the support website so we can look into this for you?

Thanks

Hey there,

If you're still experiencing this issue, please create a case on the support website so we can look into this for you?

Thanks

Hey folks,

If you're still experiencing this issue, please create a case on the support website so we can look into this for you?

Thanks

You're welcome!

Glad to hear it

Hey there,

Please make sure you are running Uplay, Rainbow Six Siege and the Battleye client with administrator rights.

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the support website

... Read more

Hey there,

The Starter edition now gives you 6 operators, instead of 4 operators and 600 credits.

Thanks for confirming that.

@starrider, can you please try playing the game wired to improve your connection.

It will also be beneficial to try the steps here.

Hi there,

Can you confirm if you're still experiencing this issue?

Thanks.

Can you confirm if you are playing the game on Wifi or connected via Ethernet cable?

Do you and your friend have the same NAT type every time?

Hey there,

This issue is under investigation currently.

Apologies for any inconvenience.

Hey guys,

Can you please create a case on the support website so we can look into this for you?

Thanks

Hey,

Thanks for confirming you've managed to resolve this issue.

Sorry to hear that.

Unfortunately we are unable to return ranks to players.

Hi,

Can you please try the connectivity troubleshooting steps in the FAQ here.

If this does not resolve your issue, can you please create a case on the support website with images of the ports forwarded so we can look into this for you?

Thanks. ...

Thanks for confirming that.

I have passed your case to the team. An agent will be in contact with you as soon as possible.

Hey,

Can you please create a case on the support website so we can look into this for you?

Please provide an uncropped image of your proof of purchase for the credits you purchased.

Thanks.

Hey Floop-Fima,

Can you please follow the PC connectivity troubleshooting guide to help improve your connection to our servers.

Thanks.