Ubi-Redbeard

Ubi-Redbeard



27 Apr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@massonhead - Could you please provide a video of you trying to pick up the device?

Once received, I will raise this issue to the team once again.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Cotaks,

Thanks for reporting this to us.

Just to clarify - has this only occurred for you once or has it happened anywhere else?

26 Apr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey xFlow777,

Thanks for your feedback regarding this.

I will forward this to the team for investigation.

As mentioned by Licher.Rus, you can also use call for backup for a quick option to group up.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey AUGPhlonk,

Thanks for reaching out to us and I'm sorry to hear that.

Could you confirm if this has occurred since?

I would recommend disabling any background apps you may have in use by following the guide here.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey DOGGIE_BEAR,

I've replied to your on another thread regarding this issue so I'll go ahead and close this thread.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ iGreek_GR - I'm glad to see you were able to play the game after a workaround.

I will forward this information on to the team.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey CryTec.it,

Thanks for reporting this to us.

Are you able to provide an image of this for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks and apologies for any inconvenience caused.

If you're still experiencing issues with crashing, please reach out to us via the support website by opening a live chat session or, if you're unable to do that, as mentioned, you can also contact us through our social media accounts on Facebo... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you're still experiencing crashes in game, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Lizardoon,

Do let us know if you're still unable to change the mission mode.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us and confirming this is resolved, LightKola.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

If you're still experiencing issues with moving your installation folder, please do let us know.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reaching out to us.

If you haven't already, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the updates on this issue.

@ aefi - Are you able to provide a video of this for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reaching out to us and I apologise for any inconvenience caused.

If you're still experiencing issues with crashing, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the updates on this.

If you're still experiencing this issue, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

If anyone is able to provide locations of where this occurs in-game, that would be excellent.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hi Licher.Rus,

Thanks for reaching out to us and reporting this issue.

I will forward this to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us, folks.

If you're still experiencing crashing issues, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey yotsumi_.

I'm happy to see this was resolved for you