Ubi-Redbeard

We have no ETA as of yet, regretfully!

I will pass your feedback on to the team.

Hey folks,

If you're still missing your order, please create a case on the support website so we can look into this for you.

Once the case is created, please provide us with the case number so we can take a look.

Thanks

The team are looking into this issue.

Thanks for your patience!

@JayKay, no problem!

@bsarrett, we are still looking into this.

We are still looking into this issue and hope to have it resolved in a future patch.

Hey!

Regretfully, there is no manual available for the game.

Apologies for any inconvenience.

Glad to see this is resolved for some of you.

Is this resolved for anyone else after verifying files?

@Pinto184068, we can only support in English on this forum.

Could you please translate your message?

Hey there,

Please make sure you are running The Division 2 and the Uplay client with administrator rights.

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the support website

Thanks. ... Read more

Thanks for the continued updates on this.

We are actively looking into this issue.

Thanks for your patience!

Hey there,

Could you provide an image of video of this for investigation?

Thanks for the update folks.

I'll pass this on to the team for investigation.

Thanks for confirming that @Red_Nose4.

@FKinator please try the steps here.

Hey guys,

This has been reported and is under investigation.

We don't have any further information at present.

Hey folks,

@Red_Nose4 are you still unable to play?

@Spock-LLAP not passing you to someone else, just getting your system files so I can take a look

Did disabling raw input help?

@Spock-LLAP, please refrain from bumping threads as this is against the forum rules.

Can you please create a case on the support website and submit your DxDiag and MsInfo files for further investigation?

Thanks.

@Hexstly, please create a case on the support website and submit your DxDiag and MsInfo files for further investigation and provide me with your case number when it's created.

Thanks.

Hey,

Are you able to provide a video of this for investigation?