Ubi-Redbeard

Glad to see this is resolved!

Hey,

Have you been able to find this?

Glad to see you managed to find the cause of the issue.

If you wish to recover access to your old account, please reach out to us via Facebook or Twitter.

Originally Posted by JNG311
Have this exact same issue, already level 30 and finished the story.

Any known fixes? Everyone i nkow already has passed that mission

Just to confirm, have you completed the mission in coop previously?

Hey folks,

Are you still missing the TTS?

Thanks for the updates on this,

We are still looking into this issue but have no further information at present.

Apologies!

Originally Posted by Samz707
I did but ranked is still greyed out and the game still claims I've not done it.

It's more than likely you own more than one Ubisoft account and are logging into the incorrect one to play Rainbow Six Siege.

Can you ensure you're logging into the correct account?

Sorry to hear that.

Can you please create a case on the support website so we can look into this for you?

Thanks.

Originally Posted by Dominatez
Blue icons were there until the last update, now they are gone.

Are you able to provide an image from your map showing the icons missing?

Thanks for the updates on this, folks.

The issue is under investigation.

Apologies for any inconvenience.

Glad to see you managed to resolve this

Originally Posted by RunningMilk10
found this thread and its a whole 2 years later and still garbage customer service and massive delay on purchases. this is a disappointment. no care for the people who make your job possible.

Are you missing credits or are you sharing your feedback regarding support received?

Originally Posted by V4MPiR1
Here's one from Wildlands back in February:



The exact same broken right wrist issue occurs on the models in D2.

Thanks for the update!

Are you able to provide an image or video from The Division 2 also?

Originally Posted by IPP.RazorBasic
when i start r6s all internet from my computer just disapears like from discord,steam,google chrome etc.
and i dont know what to do whit it

Hey,

Just to confirm, this happens every time you launch the game?

Glad to hear that has resolved the issue, Shattered.

If anyone is still experiencing this issue, I would recommend reverting to the previous router settings to see if this resolve the issue.

Hey!

Sorry to hear that.

Has the trophy appeared yet?

I would recommend power cycling your console to see if this helps.

Originally Posted by Shattered.
Playing from Romania, Nextgen Communications being the isp. I will try port-forwarding to see if it has any effect, since there seems to be a problem with the server communicating the status of these boxes to my client :c

Update: Port forwarding might have.. worked? I was able to loot every keybox aswell as the boss chest. I'm going to turn them off, I'll run the raid again on my alt to see if that actually had anything to do with it. Given the fact that territory control chests were fixed without me doing anything, I'm going to assume something happened on the other end. Thanks for helping out I really appreciate it c:

Thanks for get... Read more

Originally Posted by Shattered.
Update:
The Territory Control chests seem to work fine now, the video footage was taken a day before the maintenance.. maybe a hotfix was pushed, otherwise that's strange. Will keep you posted c:
The raid keyboxes still don't work for me unfortunatelly :c

Thanks for getting back to us!

Just to confirm, which region are you playing the game from and who is your Internet Service Provider (ISP)?

The team needs more information to look into this issue.

Are you able to provide a video, preferably a few minutes before and after the issue occurs?