Ubi-Redbeard

Ubi-Redbeard



04 Jul

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Obe_One_Shinobi
I too am missing the classified mission backpack trophies and one mission location on my map. I definitley had them before the most recent update. I didn’t see a thread about this yesterday so I sent a support ticket.
Thanks for reporting this.

This is something we are looking into currently.

Apologies!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

I'm closing this thread as a duplicate of your other.

Thanks!

03 Jul

Comment
Hey,

I've moved this to general discussion for more visibility.

If you do need help with a specific issue, however, I would recommend you create a case on the support website so we can look into this.

30 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by IvyLace
I'm having the same issue as ArchBoris, with I think the same error.

Clicking the "Activate my account" button causes it to be grayed-out. When I check the console in Chrome (F12 -> Console), it displays the following error code:



I opened a ticket with Ubisoft support today, so hopefully some resolution to the issue can be found.

If there's any update, I'll post it. For those searching for this same issue via Google, I'll just throw in some key words: siege, ubisoft, twitch, drops, error, glitch, activate my account, uplay, account, register, registration, problem, gray, grey, grayed, greyed, out, cannot, can't
... Read more

29 Jun

Comment
Hey,

I'm moving this to general discussion for more visibility.

28 Jun

Comment
Hey there,

Thanks for your post.

I'll move this post to the general discussion section for more visibility
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for providing the images.

Could you please create a case on the support website so we can look into this for you?

09 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
We are still looking into this issue.

Apologies!

07 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by BastienDurel
I have this problem too. I had it twice.

I opened a bug report : 09014764.
Thanks for providing your case number.

I will forward this on to the team.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey!

This should be resolved in today's update.

Please let me know if the issue is still occurring when the update is live.

06 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
You can upload the image directly here via the formatting tools or, you can upload the image to an image hosting website such as Imgur.

24 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

The team are aware of this and we hope to have the issue resolved in a future update.

Thank you for your patience
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Finwickle
Hi UbiArcane,

Casenumber is 08944929. I don't see how a video of me showing how I can't find alpacas, would be any help. And since the game itself doesn't have a 'create video' feature, it's quite a hassle to do. I would have included screenshots if that would help, but again a screenshot showing no alpaca isn't much good I think. I hope the savegame helps.
Can you confirm if you attached the save game to a support case?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Anubis1631
Same issue, it disappeared from my map and I never played the mission I unlocked it but the National Armory Bank mission is no where to be found
Are you able to travel to the Bank normally and see if you can access the mission that way?

Could you provide an image showing your map in game?

23 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the update on this.

I also have this issue in my game so I know how frustrating it can be

I'll pass this over to the team for investigation.

In the meantime, could you please provide an image from your inventory showing the notification and another image showing all of the skills unlocked?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by cuddles1
The first classified mission marker disappeared totally from my map even though I hadn't played it yet but I had already discovered the door so went back to find the door and it let me play it! The second mission shows up on my map but when I go to the theatre entrance there is no door or anything! Tried rebooting and everything I even sadly stood at the entrance shooting out the windows for 5 minutes lol
Sorry to hear that! Are you still unable to complete the mission?

Originally Posted by raindanc1...
Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by bsarrett
This problem still hasn't been fixed. All we see is "I've passed the information on ...". This is the only side mission I haven't completed. It sounds like it's not just a platform issue, it's across the board (PC, XBox, etc.).
The team are actively investigating this issue.

Apologies for the inconvenience while we look into this.
Comment
Hey,

I'm moving this to general discussion for more visibility.