Ubi-Redbeard

Ubi-Redbeard



28 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by StalenLikePotat
oh hey, when i try to load the tts it says that i need an activation code. I play on a console called the nvidea shield (that can run steam) and it blocks me from accessing files do you know how i can get tts 2 work because the other fixes use program files which i cant access any help?
I've added the TTS to your account now
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by suuziG
Hello, yes the case number is 10200233. i wrote it in german but its basically the same
I can see this is being dealt with currently.

Thanks for providing that.

27 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by suuziG
well thank you
Can you please create a case on the support website so we can look into this for you?

Please provide your case number, once it has been created.

... Read more

26 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by DeadClxwn
Thank you very much
You're welcome!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear that folks.

Just to confirm, are you still experiencing connection issues?

25 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Sorry to hear that.

Can you please try the connectivity troubleshooting steps in the FAQ here to ensure your connection is a strong as possible?

If this does not resolve your issue, can you please create a case on the support website, so we can look into this for... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
DeadClxwn - I've added the TTS to your account now

22 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

Please let me know if you're still experiencing this issue.

04 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by ageutskens
Inaya al-Khaliq unlocked overhere after did one savehouse in the district and two control points got here now
Glad to hear it!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to see this is helping people, Choosy!

21 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Senne1009
I got a 60-minute ban when I wasn't even playing i was waiting on my friend in the menu screen
Sorry to hear that.

Has this issue occurred since?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

We have a dedicated team looking into this issue

More information can be found here.

Apologies for any inconvenience.

12 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Can you confirm if you're still unable to download the game?

What is the error message you are receiving?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by SirSt3v3n
I was able to complete the last character, without pieces disappearing.
Thanks for the update on this.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
The issue is still under investigation.

Regretfully, we have no further information at present.

10 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

This is still under investigation.

Apologies for any inconvenience.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this folks.

We hope to have this resolved as soon as possible in a future update.

04 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear you're experiencing this issue.

Can you please create a case on the support website here so we can look into this for you?

22 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by ap619
I've experienced this recently. Could not play this game at all over matchmaking it's very frustrating and I felt that Ubisoft let us down.
Please try the following troubleshooting.

If this does not resolve your issue, can you please create a case o... Read more

20 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us.

If you're still unable to find it, please let us know.