Ubi-Shikallum

Hey,

I appreciate that this is frustrating being an old issue. However, we are looking into resolving this as soon as possible.

Please keep an eye out for any info on this in a future Maintenance or update.

Hey,

Thanks for getting in touch.

We've seen another report of this, when you change your loadout, are you able to change the skill?

Okay thanks for updating me, again, we are still looking into this on our end!

Hey everyone,

We are investigating this on our end, I don't have an update just yet. But we hope to resolve this as soon as possible.

Cheers for your patience, I know this is frustrating.

Hey everyone,

Thanks for sharing your workarounds, we appreciate this isn't ideal.

However, we are still looking into this on our end, thanks for your patience.

We are still looking into this on our end. Unfortunately I don't have an update just yet.

Hey everyone,

Just as an update, this is something that we are actively looking into, and hope to have resolved asap!

Please keep an eye out for any new information on this here.

Hey again,

We are still investigating this. Please keep an eye out on anything posted in the Patch Notes section, or announcements section.

However, If we need any further info we will get back to you here.

Hey everyone,

I hope you can appreciate that this is a busy period for us at support.

The devs are looking into the issue on their end using your system files that you send in (thanks btw)

However, if you haven't already, can you contact us via live chat and have your dxdiag and msinfo ready to give to our support agents there that would be a great help. We will be able to pass these on to the devs, or have a look ourselves and find something out of the blue with your specific set up that may be causing the crashes.

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

You can find contact times for each region here: https://support.ubisoft.com/en-GB/Contact#en-gb

Hey NemesisBP,

Are you able to show that you have completed the mission on Story before, then go back and attempt to change the difficulty?

Hey Absolutexon,

Thanks for sharing what worked for you, this is the only known workaround we have at the moment. But this is something that we are actively looking into

If you haven't already, can you please contact us on chat and provide us with your Dxdiag and Msinfo:

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

https://support.ubi.com/en-GB/Cases/New

We will need this to investigate the crashes further ... Read more

Thanks again, if the devs need anything further we will get back to you here.

Hey,

I have a few questions from the dev team:

Can you send a video of Inaya's inventory and your projects?

Does this occur in your own session or in another player's session?

You mention not buying it before, have you ever purchased it on another character?

-Cheers

Thanks, we are looking into this as we speak!

Hey Rid3R17,

Thanks for the detailed explanation.

The dev team is currently looking into this issue as we speak!

I don't have an update as of yet, but we are hoping to resolve this asap

Hey everyone,

We are currently looking into this issue on our side.

Unfortunately I don't have an update just yet, but we hope to resolve this asap!

Hey everyone,

We are currently investigating issues with Dx12.

If we need any further info from you guys we will get back to you here!

Thanks for that, I've passed this on for investigation.

- Cheers