Ubi-Shikallum

Originally Posted by Nuho_Kotnascher
Same problem as long as I play R6 (2 weeks). But I noticed that, I get this Error Code the most time, when somebody uses a rope.
I tried everything and my files are also complete.

Greetings from Germany, Nuho:Kotnascher!

Hey,

If you have already tried the connectivity troubleshooting, alongside the general PC Troubleshooting please create a ticket on our support site. It would be best if you could attach an image of your ports, and your dxdiag and msinfo: ... Read more

Originally Posted by Bossi_15
EU West Germany

Im going to look into it the next few days, since today my keyboard had some weird problems (corsair). After redownloading drivers and getting my keyboard to work again the game also didnt gave me the error once today. Just played like 7 matches in a row, not a single disconnect.

So maybe it has something to do with Corsair Drivers and Hardware after all.

I have seen some disconnects due to peripherals drivers before. But I'm glad to see it seems okay for now. If you run into any further issues I would advise contacting us on our support site with your dxdiag and msinfo: ... Read more

Originally Posted by Perfect__Irony
Well, it definitely seems to be USB driver related, it has been about 3 weeks since I stopped using the other keyboard and I haven't gotten the error even once, it is completely gone. The difference being: I never installed any drivers for the Logitech keyboard. I am using the built-in HID windows drivers. I suggest people try removing any keyboard drivers and see if that fixes your issue. It may not be just corsair but a problem with drivers in general.

Cheers for sharing what worked for you ... Read more

Okay, can you please create a ticket on our support site with your dxdiag and msinfo?

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

We will have a look if anything is out of the ordinary.

- Cheers

Hey guys,

I would advise again to try the steps listed here:

https://support.ubi.com/en-US/faqs/0...oubleshooting/

It may be in your best interest to disable any overlays, for example the discord overlay.

- Teech

No worries, we will try to get back to you as quickly as possible.

Hi!

Can you please create a ticket on our support site, with an image of your proof of purchase for the credits:

https://support.ubi.com/en-GB/faqs/0...isoft-Support/

- Cheers

Hi there,

yes, we are aware of this issue and are currently investigating this.

I am sorry for any inconvenience caused from this.

If after the patch this is not fixed for yourself, Can you please create a ticket on our support site: https://support.ubi.com/en-gb/

- Cheers

Originally Posted by OMGBigData
Performed another deletion and reinstall of UPlay and R6S. Issue appears to be resolved with purchase complete. Not sure what Ubi did or what not, but verified startup programs.

Thank you.

Glad to see that the issue was resolved for yourself.

Hey guys,

If you have tried all of the connectivity troubleshooting.

Can you all please flush your DNS:

https://support.ubi.com/en-gb/Faqs/0...w-to-flush-DNS

Also, if you are able, can you please change your DNS to Google DNS.

- Hopefully this can resolve the issue for yourself.

Have you tried any troubleshooting guys?

I know it may seem tedious, but this has been known to help players who have also had that issue.

- Cheers

Hey!

That sounds a tad out of the ordinary.

Have you tried any connectivity troubleshooting?

If not, can you please try the following: https://support.ubi.com/en-GB/faqs/0...iege-Xbox-One/

- Cheers

Guys, if you have already completed an uninstall and reinstall of Uplay PC and Siege, can you please run both as admin?

Hopefully this will resolve the issue.

- Cheers

Again, I'm sorry to see that you guys are experiencing this issue. I have reported this to the Siege team.

However, we will try our best to get back to you individually on your tickets.

Thank you for you patience.

Originally Posted by Disinterpreter
I haven't credit too.

https://i.imgur.com/nA4ANbw.jpg

(sorry for not english, but i mark subj)

Hi!

If you create a ticket on our support site with your proof of purchase, we will try our best to resolve the issue as fast as possible.

- Cheers

Hi there guys,

It may not help, but you can always try an contact your ISP to see if they can help you in some way.

Again, this may not result in a fix, but it can put your mind at rest.

- Sorry for any inconvenience caused

Hey,

If you create a ticket on our support site including the proof of purchase for the starter edition, we will try our best to get back to you as soon as possible.

https://support.ubi.com/en-GB/faqs/0...isoft-Support/

- Cheers

Hi there,

Can you please try the following:

https://support.ubi.com/en-GB/faqs/0...with-Uplay-PC/

https://support.ubi.com/en-GB/faqs/0...inbow-6-Siege/

- Hopefully this can help

No worries,

If you create a ticket on our support site, we will be able to help further.

Can you please send us your dxdiag and msinfo: https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

- Cheers

That's odd. As soon as you play the game, the settings file should be recreated.

Can you both please try running both Uplay PC and Rainbow6 as admin?

- Cheers