Ubi-Spud

Ubi-Spud



18 Feb

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey folks, thanks for getting in touch and watching the Invitational!

All of your charms may not be showing on your account just yet. Give it another 12 hours, and get back to us if they still don't appear.

11 Feb

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Jandoking30, it is best to leave it open while it is installing. I would play Situations in the meantime, should not take much longer than the time you have waited.

31 Dec

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey MrFriendism, thanks for contacting us!

I appreciate the thorough explanation of the issue along with the accompanying videos and image. In terms of the sound issues you are mentioning, the development team are now aware of these and are investigating. I will be sure to pass your videos along to them as these could help resolve the issue.

The MVP issue is a little rarer than the sound issues, however. For this, I would recommend verifying the game's files and testing again. Although it is far reaching, I always recommend running through ... Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey Psychedelicha, welcome to the forums!

If you suspect the enemy team were exploiting the game to make your team disconnect, then you can always report the players of that team to us. You can do this via our Support Website or in-game.

I am sorry this happened to you guys. While it may have been a coincidence, I know how frustrating it is regardless. Support is unable to restore any lost ELO or points as a result of this issue.

I know this isn't the answer you're looking for, but I do hope I have helped in some way!

09 Nov

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey there, thanks for getting in touch.

This issue is usually caused by something on your system blocking BattlEye from running correctly.

I would recommend running Steam, Siege and Uplay with admin rights.

I would also recommend temporarily disabling background applications..

After this, try running the game.