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Ubi-Thorlof

Ubi-Thorlof



22 Feb

Anno 1800 dev team – AMA

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Hello everyone,

We always knew our community loves asking questions and share their feedback and suggestions for the game and future content. With Season 3 starting and its first DLC already releasing tomorrow, the number of questions just kept increasing - so, this week seems like a perfect opportunity to host an AMA here on the Anno subreddit (Which fairly recently celebrated reaching 30.000 Annoholics! Congratulations once more!)

Who is “we”? Well, we’ve assembled a dream team from various departments of the Anno 1800 development team!

Ubi_Jonas – Lead Programmer

...

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19 Feb

Any hot fix in the works?

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Not a hotfix, but Tuesday's update should help with that :)


18 Feb

Will there be a diffrent Map

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It's true that choice is great and that it most likely wouldn't be an issue to have that as an option, but consider this:

Let's stick to the 10% and say: We need to put development resources (manpower, money, time) into a feature that only 10% of our players are interested in while we could alternatively use the time and money to develop something that more players would enjoy. A bit simplified, sure, but in game development (and any other kind of project planning), prioritization is super important.
Add to that the aforementioned point that we think this is going against what makes Anno "Anno" and we end up in a situation where we have to say: Sorry, but multiple huge islands or landmasses will not be added to the game.

17 Feb

Twitch Streams of Season 3: Docklands?

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We do There'll be opportunities to already take a look at "Docklands" via the streams from various content creators.

More info at the end of the week.

16 Feb

[Ubisoft Connect]Ubisoft Club Rewards locked

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    Ubi-Thorlof on Support Forums - Thread - Direct
Hey, for the issue of the ornaments being locked in-game:
Could you please try verifying the game files (https://support.ubisoft.com/en-GB/Ar...ct-Desktop-App) followed by a restart of Ubisoft Connect.

This should unlock the ornaments in-game.

loading problem

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Hey all,

we're aware of performance issues since Game Update 9.3 and our team is currently looking into it.

The game should still start, though. Please try verifying your game files:
https://support.ubisoft.com/en-GB/Ar...ct-Desktop-App

Be assured we're investigating the problem and will keep you updated.

15 Feb

Union Update: Season 3 announcement FAQ

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Originally posted by Prof_Koehler

Is there already a date set for the free weekend announced in the stream?

I have hyped a fried up for anno and kinda Wanne deliver on the promise of a trial weekend.

Next week, more info to follow end of this, early next week :)

FYI, Since the last update you can build cosmetic items in the new world ;)

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Is anyone actually reading the release notes? Tststs...

Release Notes and Overview of all Game Updates

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    Ubi-Thorlof on Support Forums - Thread - Direct
You can find the Release Notes for Game Update 9.2 here and can click here for Game Update 9.3

Release Notes and Overview of all Game Updates

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You can find the Release Notes for Game Update 9.2 here and can click here for Game Update 9.3

[Crash/Freeze]Game freezes and lags since last update.

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    Ubi-Thorlof on Support Forums - Thread - Direct
Hey all, sorry for the current performance issues with Anno 1800.

Our team is currently investigating this issue and we'll let you know when we have news.

12 Feb

The Restaurant introduced with the second DLC Tourist Season

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Originally posted by Prof_Koehler

Hey Thorlof,

thanks for the reply. As always I am happy to see you guys actively reading the sub and answering questions.

Will the DLC just interconnect with DLCs from Season 3 or will there be connections to LoL and Arctic?

The plan is to provide more interconnectivity with all other regions with all three DLC of Season 3. Not as a requirement but as an option for you to choose (e.g. very simplified: do I use product A from the Old World to satisfy the need, product B from the New World or rather product C from Enbesa, something along these lines).

any fix to random freeze during game?

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Originally posted by Ubi-Thorlof

We're currently looking into this issue. Could you let us know if it only appears when you're doing something or also when the game is running without you doing any actions?

Right now we're not aware of any workaround.

Thank you for all the replies! :)

We've forwarded the info to our devs who are currently looking into possible causes for this new issue. We'll keep you updated on the matter.

My save game suddenly requires Sunken Treasures DLC

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Originally Posted by Tugadrmaz
Hi,

I did bought sunken tresure DLC but it didnt work on my PC and i did ruturn the DLC. But my save doesnt working now. Missing DLC error. How can i fix that? I did finished campaign in this save. It is very important for me. Plesae save my save.
If you have a savegame in which any DLC are activated (in this case you seem to have activated "Sunken Treasures" in this savegame at some point), it can't be played if you have (for whatever reason) not access to the DLC anymore (same scenario: you send your savegame to someone who doesn't have any DLC).
You can only continue playing this savegame when you own the related DLC.

You ... Read more

Season 3, trouble trying buy Ubisoft connect

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We're aware of it not being properly displayed as "owned" in Connect - sorry for the confusion. However, you should be able to build the 3 new ornaments already.
This will tell you that it has been activated successfully.

11 Feb

[Ubisoft Account]uPlay points are not updated

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    Ubi-Thorlof on Support Forums - Thread - Direct
Hey CrysKey,

since Uplay was updated to Ubisoft Connect last year, you're not earning Units anymore through challenges but through leveling-up.
This is not specific to Anno but is the case for all Ubisoft titles.

You can find more information here:
https://ubisoftconnect.com/en-GB/faq/

[Crash/Freeze]Game freezes and lags since last update.

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    Ubi-Thorlof on Support Forums - Thread - Direct
Hey all, the team is currently investigating this issue.

Could you please let us know if the issue only appears when you're actively doing something (e.g. clicking) or even if the game is just running on its own without you doing anything? Thank you!

I purchased Season Pass 3 but it doesn't show as purchased

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You can check in-game: If you can build the 3 new ornaments, the purchase went through fine :)

Will there be new items for the docklands DLC or the rest of S3 DLCs?

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Originally posted by kingrey93

hi, do you experience any random freeze during the game. it happen every 2 or 3 minutes for me. Just informing you guy, any temporary fix or wait for next update?

We're not aware of any workaround right now, but our team is investigating the issue and we'll let you know when we have more info.

any fix to random freeze during game?

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We're currently looking into this issue. Could you let us know if it only appears when you're doing something or also when the game is running without you doing any actions?

Right now we're not aware of any workaround.