Ubi-WheelyDuck

Ubi-WheelyDuck



06 Aug

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter trouble where the game is unplayable after 30 minutes.

It is great to see you have already followed some troubleshooting steps as this helps us to investigate the cause.

In this case it would be great if we could take a look at your DxDiag and MsInfo files. You can share these with us directly by ...

Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter trouble where the game is unplayable after 30 minutes.

It is great to see you have already followed some troubleshooting steps as this helps us to investigate the cause.

In this case it would be great if we could take a look at your DxDiag and MsInfo files. You can share these with us directly by ...

Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you are having trouble with the Ireland dlc.

Would it be at all possible to share a video with us using a link from a 3rd party video sharing website so we can see what you see?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you are having trouble with the Ireland dlc.

Would it be at all possible to share a video with us using a link from a 3rd party video sharing website so we can see what you see?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

It is great to see that you received the answer which helped resolve your issue!

If ever we can help at all in the future please let us know as we will be happy to help

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

It is great to see that you received the answer which helped resolve your issue!

If ever we can help at all in the future please let us know as we will be happy to help

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter this issue.

I can confirm that this is currently under investigation, would it be possible to share an up to date video with us showing your game version? You can share a video using a link from a 3rd party video sharing website

In the mean time if there is anything else we can help with just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter this issue.

I can confirm that this is currently under investigation, would it be possible to share an up to date video with us showing your game version? You can share a video using a link from a 3rd party video sharing website

In the mean time if there is anything else we can help with just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that during Test Your Metal you are encountering AI being unresponsive which is affecting both gameplay and emersion.

Sorry to hear you have experienced similar elsewhere.

If possible would it be possible to share a link to a video using a link from a 3rd party website showing an example of this?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that during Test Your Metal you are encountering AI being unresponsive which is affecting both gameplay and emersion.

Sorry to hear you have experienced similar elsewhere.

If possible would it be possible to share a link to a video using a link from a 3rd party website showing an example of this?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have had trouble and troubleshooting has not helped.

So we can see exactly what is happening would it be at all possible to share a link to a video with us?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have had trouble and troubleshooting has not helped.

So we can see exactly what is happening would it be at all possible to share a link to a video with us?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you get no motion blur in Ireland.

So we can see exactly what you see would it be possible to share a link to a video of this?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you get no motion blur in Ireland.

So we can see exactly what you see would it be possible to share a link to a video of this?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update and further information.

I understand you have had trouble sending an image to us but if there is anyway you can get an image to us showing you meet requirements we will be happy to investigate further

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update and further information.

I understand you have had trouble sending an image to us but if there is anyway you can get an image to us showing you meet requirements we will be happy to investigate further

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

I can see via the case number you provided we have since been in touch. If you continue to have trouble we will be happy to help from there.

I would also advise against bumping old threads, I will close this thread to prevent further messages.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

I can see via the case number you provided we have since been in touch. If you continue to have trouble we will be happy to help from there.

I would also advise against bumping old threads, I will close this thread to prevent further messages.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that the progress of your gear has been reset or removed. Can I check when this happened?

With regards to your fast travel trouble, can I check whether this happens between any specific locations or is this random?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that the progress of your gear has been reset or removed. Can I check when this happened?

With regards to your fast travel trouble, can I check whether this happens between any specific locations or is this random?

Many thanks