Ubi-WheelyDuck

Ubi-WheelyDuck



06 Aug

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for the additional detail.

Can I check whether you have trouble when fast travelling elsewhere?

Do you get any specific error when the crash happens?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for the additional detail.

Can I check whether you have trouble when fast travelling elsewhere?

Do you get any specific error when the crash happens?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you are having trouble with Barid after the archery task.

Would it be at all possible to share a video with us using a link from a 3rd party so we can see exactly what is happening?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you are having trouble with Barid after the archery task.

Would it be at all possible to share a video with us using a link from a 3rd party so we can see exactly what is happening?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to see that you are encountering this graphical issue.

It is great to hear that you have already followed some troubleshooting steps.

If you haven't already I would recommend to complete our PC troubleshooting guide in full to configure your device.

Any trouble just let us know.


Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to see that you are encountering this graphical issue.

It is great to hear that you have already followed some troubleshooting steps.

If you haven't already I would recommend to complete our PC troubleshooting guide in full to configure your device.

Any trouble just let us know.


Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

It is great to hear that you received the solution that you need.

If ever there is anything else we can help with just let us know.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

It is great to hear that you received the solution that you need.

If ever there is anything else we can help with just let us know.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you continue to have trouble with this despite the fix.

So we can see what now happens would it be possible to share a link to a video using a link from a 3rd party website?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you continue to have trouble with this despite the fix.

So we can see what now happens would it be possible to share a link to a video using a link from a 3rd party website?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter clipping with the different items of clothing you mentioned.

To help us investigate would it be possible to share images of the issues you mentioned?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter clipping with the different items of clothing you mentioned.

To help us investigate would it be possible to share images of the issues you mentioned?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

We are investigating reports of player's save files becoming corrupt and inaccessible. If you are able to, would you please provide a video or images of the save files, as well as the version of the game you are running. 

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

We are investigating reports of player's save files becoming corrupt and inaccessible. If you are able to, would you please provide a video or images of the save files, as well as the version of the game you are running. 

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have encountered all 3 issues.

It is possible that they are in fact linked to each other.

For this I would recommend to complete our connection troubleshooting guide in full.to configure your network for the game.

Any trouble just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have encountered all 3 issues.

It is possible that they are in fact linked to each other.

For this I would recommend to complete our connection troubleshooting guide in full.to configure your network for the game.

Any trouble just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have trouble interacting with the pot.

So we can see what is happening would it be possible to share a link to a video using a 3rd party video sharing site of your choice?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you have trouble interacting with the pot.

So we can see what is happening would it be possible to share a link to a video using a 3rd party video sharing site of your choice?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

You are more than welcome and thank you for your kind words.

In the mean time please let us know if we can help further

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

You are more than welcome and thank you for your kind words.

In the mean time please let us know if we can help further