Ubi-WheelyDuck

Hey there,

Thank you for your update,

It is great to hear that this is now resolved.

If ever we can help in the future just let us know as we are happy to help.

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

Hey guys,

Thank you for your suggestion on wanting to have the option to re-read letters,

We really appreciate this sort of feedback as it helps us understand what players would like to see.

If there is anything else we can help with

Hey guys,

Thank you for your suggestion on wanting to have the option to re-read letters,

We really appreciate this sort of feedback as it helps us understand what players would like to see.

If there is anything else we can help with

Originally Posted by LogmeGamer
Sim. Eu faço isso e o meu sempre esteve configurado para o padrão e sempre dava ping bom. Mas agora ele subiu sozinho para 120ms, e o que percebi foi que na tela principal do jogo o Data Center está como sp-leste-1 (9 ms), mas quando inicio o jogo e entro na partida ele muda para Sul do Brasil, aumentando meu ping para 120ms, quando era para ele continuar no sp-leste-1. Nunca aconteceu isso antes, agora ele sempre redireciona para o Sul do Brasil ao entrar na partida.
Se eu usar o método acima, manualmente, o Data Center que terei que usar mais próximo de mim dentre as opções é o Sul do Brasil, que dá 120ms. Então esse método não vai adiantar muito. Vai continuar a mesma coisa.
Tem uma outra solução?

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Hey guys,

So we can help you by taking a look at your accounts and unlocking the skins for you we will need you to contact us directly.

You can do so using the following methods:

Ubisoft Support
Twitter
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Originally Posted by LeCringe.
I did it already but it didn’t work.

Hey there,

Thank you for your update.

Can I check that in addition to running Ubisoft Connect with administrative rights can you also run Siege with admin rights?

Many thanks

Originally Posted by ScaryPian
I loaded into a game but it took so long so its probably the hdd

Hey there,

Sorry to hear that your trouble persists.

To help troubleshoot further it would be great to take a look at your DxDiag and ... Read more

Originally Posted by Johucabi
This is a problem I encountered recently and I presume it's a bug. When in a match (up until now it has always started from the first round) my mouse won't fully work. I can ADS and fire but not look around, with such a bug, playing is practically impossible. As of yet, the only fix I found was to restart my pc. Which basically means I can't play for the first 2 rounds at best and at worst I could only spectate the last round. I've lost multiple ranked games to this, so I'm extremely frustrated that I haven't been able to find a solution or that ubisoft hasn't done anything about this. Is there any fix for this, and will I get back the MMR I lost due to the game not functioning properly?...

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Hey guys,

Sorry to hear that you are having input trouble in Siege.

Can I check exactly what is happening when you follow the steps that have helped others in this thread?

Many thanks

Originally Posted by MicahBell.
As I stated in the title, my render scale is stuck at 50 (1360x764) and it resets to that number after every game. I have to manually set it to 100 (1920x1080) but that lasts only for one game. Also in the menu every single operator looks like the settings were set to the lowest possible even though they are set to ultra. The issue apperead yesterday and just two days ago everything was running smoothly. I updated the drivers thinking that would solve the problem, but it didn't.

Hey there,

Sorry to hear that your settings are not saving.

To help with this please ensure you are running the game with ... Read more

Originally Posted by Friendly.Fyre
Update
I found this issue most commonly occurs when the Default Communication device uses 2 channel output (as shown above)

I bought a new microphone, one that uses single channel instead of 2 channel output (an Audio Technica AT2020)

This did fix my issue

Hey there,

Thank you for your detailed responses.

It is good to hear that you found a solution that did help you, can I check what microphone it was you purchased?

Can I also check whether you had any other applications running whilst using your original mic?

Would it be possible to let us know if the mic issue persists followi... Read more

Hey there,

Thank you for your update and sorry to hear those steps don't help.

If you are able to upload a video to a 3rd party video sharing website and then share the link with us we will be able to investigate further.

Many thanks

Hey there,

Thank you for your update and sorry to hear those steps don't help.

If you are able to upload a video to a 3rd party video sharing website and then share the link with us we will be able to investigate further.

Many thanks

Hey guys,

Sorry to hear you are unable to complete this trial.

Can I check exactly what is happening ?

Many thanks

Hey guys,

Sorry to hear you are unable to complete this trial.

Can I check exactly what is happening ?

Many thanks

Hey guys,

Sorry to hear you are unable to complete this trial.

Can I check exactly what is happening ?

Many thanks

Hey there,

Thank you for highlighting this issue.to us.

I can confirm that we are aware of this and are currently investigating.

In the mean time if there is anything else we can help with at all just let us know.