Ubi-WheelyDuck

Hey there,

Sorry to hear that you continue to encounter this.

Would it be possible to share an image with us whilst your are updated to 1.3.0?

Many thanks

Hey there,

Sorry to hear that you are having trouble launching the game following an update.

Can I check that you continue to have trouble after restarting your device?

I would also recommend to complete our PC troubleshooting guide to configure your device for the game.

Any trouble just let us know

Hey there,

Sorry to hear that you are having trouble launching the game following an update.

Can I check that you continue to have trouble after restarting your device?

I would also recommend to complete our PC troubleshooting guide to configure your device for the game.

Any trouble just let us know

Hey there,

Sorry to hear you are only receiving 1 quest.

Can I check whether this happens at all times?

Many thanks

Hey there,

Sorry to hear you are only receiving 1 quest.

Can I check whether this happens at all times?

Many thanks

Hey there,

Thank you for your update and clarification.

Would it be possible to share a link to a video with us showing you meeting requirements needed?

Many thanks

Hey there,

Thank you for your update and clarification.

Would it be possible to share a link to a video with us showing you meeting requirements needed?

Many thanks

Hey there,

Thank you for your update and for trying an alternative save.

As you advised this affected the other save I would definitely recommend to follow the steps in that article to verify your files.

Any trouble just let us know as we will be happy to help.

Hey there,

Thank you for your update and for trying an alternative save.

As you advised this affected the other save I would definitely recommend to follow the steps in that article to verify your files.

Any trouble just let us know as we will be happy to help.

Hey there,

Sorry to hear that you are having trouble claiming these rewards.

Would it be at all possible to share with us a image so we can see exactly what happens?

Many thanks,

Hey there,

Sorry to hear that you are having trouble claiming these rewards.

Would it be at all possible to share with us a image so we can see exactly what happens?

Many thanks,

Hey there,

I am sorry for the confusion and my misunderstanding.

The audio issue you are describing is not one we are aware of and for this reason I understand you already advised you wouldn't be attaching a video but it would be great if you are able to do so as we are more than happy to investigate this in detail.

With regards to Reda's quests would it be possible to share an image of what you see?

Once again apologies for the misunderstanding and I will be more than happy to help where I can

Hey there,

I am sorry for the confusion and my misunderstanding.

The audio issue you are describing is not one we are aware of and for this reason I understand you already advised you wouldn't be attaching a video but it would be great if you are able to do so as we are more than happy to investigate this in detail.

With regards to Reda's quests would it be possible to share an image of what you see?

Once again apologies for the misunderstanding and I will be more than happy to help where I can

Hey there,

I am sorry for the confusion and my misunderstanding.

The audio issue you are describing is not one we are aware of and for this reason I understand you already advised you wouldn't be attaching a video but it would be great if you are able to do so as we are more than happy to investigate this in detail.

With regards to Reda's quests would it be possible to share an image of what you see?

Once again apologies for the misunderstanding and I will be more than happy to help where I can

Hey there,

Thank you for sharing this to help others.

If ever there is anything else we can help with just let us know

Hey there,

Thank you for sharing this to help others.

If ever there is anything else we can help with just let us know

Hey there,

Thank you for this information, it is strange to hear you this was not an issue when playing on the device itself.

Can I check if you now go back to using your notebook does this issue happen again?

Many thanks

Hey there,

Thank you for this information, it is strange to hear you this was not an issue when playing on the device itself.

Can I check if you now go back to using your notebook does this issue happen again?

Many thanks

Hey there,

Would it be possible to describe the sound issues you are having and any error messages you get?

Many thanks

Hey there,

Would it be possible to describe the sound issues you are having and any error messages you get?

Many thanks