Ubi-WheelyDuck

Ubi-WheelyDuck



30 Jul

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for both your videos.

To help us investigate exactly what is happening can I check exactly at what times this occurs in the videos?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for both your videos.

To help us investigate exactly what is happening can I check exactly at what times this occurs in the videos?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Jakub27blue
Hi everyone,
Do you know when R6S will be available again on the GeForce Now platform?
The bug was reported over a month ago and I still can't access the game I paid for.

Should I cancel my Geforce Now subscription?
Hey there,

Sorry to hear that you are having trouble with launching Siege through Geforce Now.

Can I check exactly what happens when you try and what you see?

Many thanks

29 Jul

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
It will take some time to reproduce, when running into it again, I will shoot a video.
Hey there,

Thank you for your update, this is completely understandable.

In the mean time if there is anything else we can help with just let us know.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Goldwing385
Have the same problem. Game keeps crashing during the start. Verified the files. cleanded the PC and still keeps crashing. Other Anno games do work so the fault must be in !800. So what is the problem and what must be done??

In the meantime I've send enough crash reports to see what the cause can be
Hey there,

Sorry to hear that you have been having this trouble, it is great to hear of the steps you have already followed.

Have the steps that helped Bradora helped?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by boole_cloud
hi im having the same issuer appart that i can get into anygame modes and i tried contacting ubisoft support and they told me i need to port forward but i cant do this as i find it quite complex an ddont have the login to my router
Hey there,

Sorry to hear you have had trouble with port forwarding.

For this I would recommend you contact your internet service provider who will be able to help you set this up.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by GINGAA
Yes!it always happen randomly. But it often occurs when the character I operate encounters with a character from the enemy camp, or when fighting one-on-one, or shooting one-on-one. different map.My computer uses 2060 90w and i7-9750H chips. Please help me to solve it as soon as possible, this greatly affects the game experience!
Hey there,

Thank you for your update.

Whilst we don't officially support laptops, to configure your device for the game I would first recommend completing our ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Microsoft.Edgy
Literally me and my other buddies got banned for servers disconnecting us. And when we tried to connect it didn't work it would say "connection failure" I got banned for 60 mins, they got banned for a day because this problem always happens to us and we cant reconnect its not out fault its the serves fault. How is that fair we lose MR and we cant play the game
Hey there,

Sorry to hear that you and your friends encountered this disconnection and temporary ban.

To help prevent this in the future I would recommend to follow the steps mentioned in our temporary ban support article.

Any trouble just let us know. ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by WhiteMoose.
Hello,

I just wanted to bring it to the attention to people if they have encountered teams that are able to run 2 Clashes. I was in an unranked game and got smacked by a duo that was able to run 2 clashes. From what I can gather it seems that in order for 2 clashes to exist one player must disconnect then reconnect just before the operator selecting phase ends however there were instances where by reconnecting the match didn't begin until the last person loaded in. I also think it may be possible to duplicate other operators but I don't see a way I can test this without breaking a match for people so I will refrain from doing so.

...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Tourist_Guy
Sorry, didn't see there was a question!
1920 x 1080 is the resolution on this screen. I'll also try a different computer and post the results.
Hey there,

Please let us know if you also have the trouble on a different computer.

As time has passed since your first message can I check if you have encountered any changes at all?

Many thanks,
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by OPP4l
try going to controls and turning on raw inputs for mouse and keyboard, it worked for me
Hey there,

Thank you for sharing what has helped you.

I would advise against bumping older threads to ensure that threads are kept as relevant as possible.

I will now close this thread to prevent further posts.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by PiOuji
Hey, does anybody here has this problem? It started just today? Yesterday i was playing and it was all good , and then suddenly this
Hey there,

Sorry to hear that the game crashed in the middle of the round, did you get any error before? Have you ever experienced this in the past?

To help troubleshoot this issue I would recommend to complete our pc troubleshooting guide in full to configure your device... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Calzone_Bidza
]Hey!, I am currently having an issue communicating through discord while at the same time playing Rainbow Six Siege, the game seems to be causing a constant delay in discord directly after the gameplay has started. This specific issue is currently completely ruining my plans to soon get into ranked gameplay with my friends. So I've been trying almost every way that was supposed to solve the problem for other players experiencing similar issues. So I am currently wondering if I can get the proper way to solve the issue here? ...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by MollyPoppinss
Servers crash and take me out of the match and then half my menu is bugged and the buttons wont show once they do I hit reconnect and its bugged out saying im reconnecting but its actually doing nothing and i receive an hour penalty and lose ranked points because their game is broken lmao how long has siege been released? This isn't even the first time this has happened to me either I want my ranked points back and for the game to work properly.
Hey there,

Sorry to hear that you have encountered bans for the issues you have described.

We have a ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Mech_Engineer
Same issue, I'm on pc. Completed all situations with 3 stars each and the article 5 a few times, still don't have the skin. I earned it on ps4 way back in I think 2016 or 2017
Hey there,

Sorry to hear you also have trouble.

This is indeed currently under investigation, once we have updates we will let players know.

Many thanks,
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by nongenuine
Automatic minimize is fixed! I played 5 times with each time a different day, and automatic minimize did not occur. Did Siege have an update? I did nothing to my PC.
Hey there,

Thank you for your update,

It is great to hear that this issue is now resolved. There are a lot of factors that could have caused this change so it may be difficult to speculate.

If ever we can help in the future just let us know as we are happy to help.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by L0S3R.
Nothing worked...
The problem gotta be hardware related, I guess.
Hey there,

Thank you for your update and sorry to hear those steps have not helped.

Can I just check whether you encounter this effect at any other time, if this also happens in game itself it can help us with identifying what is the cause.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by XxCombatBraxX
Says its gonna take me 13 hours
Hey there,

Thank you for your update,

Please let us know if you continue to have trouble after this time.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by b1rdw1thgun
Most of my friends play on console while i play on PC so i was very happy when i saw the crossplay function.

however, i couldn't make heads or tails as to whether the crossplay for PC only works for PC, stadia etc. or if it works for PC and xbox.

Essentially, what im asking is: can i (as a PC user) play rainbow six with my friends on xbox
Hey there,

Great question.

I am afraid that you are not able to play using a PC with players on Xbox.

You will be able to play with players on Stadia when playing on PC.

Many thanks,
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Cr5te
just got in from work, nothing to do, so i thought imma play some siege. Havent even been on the game today, and im banned for 4 hours? okay, cool
Hey there,

Sorry to hear you experienced this.

We have a dedicated support article on this subject which will help clear up some causes for this.

Many thanks