Ubi-WheelyDuck

Originally Posted by Woah_2005
it always says the username i pick is invalid . i could spam every key on my keyboard and it would still say invalid or even put random letters and numbers but it would still say invalid i just want to change my name as the one i have is quite weird.

Hey there,

If you are having this issue it is either because the name you have picked is in use, cannot be used if it doesn't meet our ... Read more

Originally Posted by DefaultyBoi2008
I have recently completed challenges and it said I had a reward and now I see no rewards...

Sorry to hear this DefaultyBoi2008,

If you have any screenshots that would help us investigate this that would be great.
Did you claim the reward?

Originally Posted by MGR-6-9
I haven’t received r six credits wondering if I could get the $65 one and it’s took my money and I haven’t received it

Hi MGR-6-9,

Sorry to hear you haven't receive your credits, if you could open a support request by using this link we will be happy to take a look for you! ... Read more

Originally Posted by Hypnos32
Residences in the new world are not provided with Rum though the Church need ist fulfilled

Hi Hypnos32,

Sorry to hear you are having this issue. Would it be possible to provide a screenshot or video showing this so we can share it with the game team for investigation?

Hey all,

It is great to see you sharing your experiences and solutions. If anyone is still experiencing this issue please don't hesitate to let us know as we are more than happy to help!

If you are still encountering this issue and haven't already please send us your save files, you can do so following the instructions in this link.

If you have already done this would you please be able to advise your case number and I will be happy to look at this further.

Originally Posted by mberry12
Hello Ubi-Woofer, and what should i do now? Just wait and pray for it?

Hi mberry12,

Thank you for your screenshot.

This should now be showing on your account. Would it be possible to have a look and let us know if there are any issues.