Ubi-WheelyDuck

Ubi-WheelyDuck



09 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BlackPhoeniX..
I had the issue since Steel Wave released.
I live in Turkey but border of Bulgaria so I am geographically in Europe.
I know my IP adress but I am not sure to tell you it. (Safe or not Idk)
My ISP is Turknet.
I am using wired connection.
My router is Zyxel VMG1312-B10D.
I also opened ports.
In my opinion, the issue is on your hand because there is something wrong about configuration. After the global rank system came with Steel Wave released, you changed something about configurations of your servers. But unfortunatelly I can't prove it. We all did not change our connection settings or our ISPs did not change anything about our connections. I hope before the Shadow Legacy release, you fix your servers' configura...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by miller4me
I am using mouse and keyboard and all i did prior to the glitch was spawn and switch to my secondary so I didn't waste my ammo for my primary and i did state that this issue has been out here for a while because i read that some people have ran into it a scene 2015.
Thank you for clarifying this.

Can I check, in the next game did the issue reoccur or is it completely spontaneous?

Do you know what model keyboard and mouse you use?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear about the high ping you are experiencing.

Would it be possible to try the steps in this support article?

They should help but let us know if you have any further trouble
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by thehonestjim
My account was hacked and the hacker got my Rs6 permanently banned.. fun thing to log onto.

Anyway, Ive contacted support twice and havent gotten a response. Live chat is also disabled..

How long does it usually take to get a response on a ticket?

Thanks
Hey thehonestjim,

Sorry for the delay in a response.

I can see your tickets are with the correct team and they will be in touch as soon as they can.

Thank you for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Solvay_

https://ibb.co/3rV6B95

2 screen shows how the matchmaking is so bad in R6, DO SOMETHING OR U WILL LOSE SO MUCH COMMUNITY
Hey Solvay_

Thank you for your screenshot.

The way in which matchmaking occurs is explained best in ... Read more

08 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Giggle007
we did set it on low it still caused that lr40 error i guess that game is lost forever we plan to start a new one with low settings on we will keep you updated if we will encounter the same desync error again thank you for your reply
Thank you for the update, please let us know how you get on as any update may help our investigation
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by saikrishna000
hi,
the "shift click" +- option not working while i am creating the trade route in the latest build...is there any other way to reserve a certain amount of goods to an island for ex i need to always maintain 50t of coffee on island "A" and created a trade route to transport 30t form island A to island B so here island A has total of 65t of coffe so the ship should load only 15t of coffee and unload that 15t coffee on island B
Hey there,

Sorry to hear that the shift click solution isn't working for you.

The first thing I would advise would be to try the steps in ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by RonQuiney
I have updated settings on a trackmania exchange site, so download link should work now
https://trackmania.exchange/tracks/download/3357

Video recording of said flickers and game settings as well. (Normally i set shaders to "High" and that do not produce flickers)
https://mega.nz/file/XJI2hC7Y#p8_flR...Ac2ylc2ShSoEAU...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BloodRainbow_
HOLY **** RING THE BELLS I FIXED IT

At some point - I don't remember why - I downloaded dxcpl.exe, and I put Trackmania in the "list" (I guess it was to fix something but anyway), and then I uninstalled this dxcpl.exe. So I re-installed it again, I REMOVED Trackmania from the "list" in the program and TADA ! All is fine now. I just don't remember whyyy I needed this dxcpl.exe and why I used it for trackmania. Anyway. I'm so happy now !
This is fantastic to hear BloodRainbow_,

Thank you for sharing the solution you cam e to, it may help others in the same situation in the future ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by snq.
It's not fixed, if anything it seems to happen more often :/
It seems to happen mostly when alt-tabbing during loading of some kind, eg loading the track of the day campaign (unrelated but why is this taking so long?), or loading a map.
I understand, the additional details you provided make sense. The reason this is probably happening most often while the game is loading is due to the way full screen and windowed mode works. When playing in full screen the game will get priority over your graphics, when you alt tab the graphics card that is already working on the game then needs to render your desktop. A good way of showing this is while on your desktop... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ScRaMeUu33
I've done everything on the guide but I'm not getting rid of that annoying problem.... I'm on acer nitro 5 r6gg, ryzen 5, rx560x 4go, 16gb ddr 4 ...
100fps solo, 45 on multi...
Hey ScRaMeUu33,

Thank you for trying those steps.

As you have tried those steps I think we may need to take a closer look at this for you.

For this it would be great if we can see your system files, to do this you can open a case using ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by eyebo
Hi, yes I do meet the minimum system requirements. My system specs: Ryzen 7 1800X, 32GB RAM, GTX 1080 @ 3840x2160, Win10 64bit
Thank you for the additional information, please open a case on our Support Site and send over your system files.

DxDiag

... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by olaf-11
Mego Thanks a lot! Hugs
You are welcome!

If you ever need further assistance just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by UbiMatcha
Hey Splutty!

I have a small update for you, the team would appreciate it if you could forward us a copy of your save file so we can investigate further.
The default save file location can be found here, and you can submit this as a .zip file in a support ticket ...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by FetterBruder
No problem. It's not even a year since I reported this issue. And we already paid for the DLC, so there's no reason to rush anything, right?
Thank you for understanding.

Our team will update this as soon as they possibly can
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Arribeth_
Don't know if anyone's tried this,but thought should share. I've had this problem on a few playthroughs, experiencing the same problem; Queen's ship would sail southwest-wards. Once it went past the corner, it would u-turn and once it's back on the map, it would just stay there and the quest would remain stuck.

This current playthrough, I thought I'd try something. I removed the depot that I placed at the river mouth, allowing more space for the Queen's ship to manouver. When I started the quest, the ship, THIS TIME, decided to sail north west, the closer edge of the map. And this time, the quest completed successfully.

I noted that in my previous playthroughs, I did have the depot at the river mouth and did not remove them pri...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by mberry12
hey, Ubi-whatever, what about my posts?
Thank you for re-highlighting your post, it was not my intention however I had missed your posts.

I have now unlocked these for you
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by priez
hi Ubi-TheBerry,



thank you.



As long as i have information (even when there are no news) its okay

Good luck,

priez
Thank you for understanding.

The team will update as soon as they can
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by mberry12
wow, quickee, thanks a lot, you are a MASTER of unlocking thanks
You are more than welcome!

If ever we can help in the future just let us know

06 Aug

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Unicc.cm
So it is July 26 ,2020 and I’m still having this problem it says I am in a ranked game and I have to reconnect but when I try to it will not let me. It is really frustrating for the ban and the Elo loss. are you guys doing anything about this
Sorry to hear that you are still having this issue.

We have had trouble trying to recreate this issue and so I would advise firstly to ensure you have followed ... Read more