UbiKobold

UbiKobold



11 Feb

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello everyone! I am very sorry for the late response, but I appreciate everyone's patience in the meantime. We are currently investigating this issue of not being able to access your cloud saves on PS5. I sincerely apologize for any trouble that this has caused. Just in case, please check out our site here. If you are still unable to proceed, please provide your answers to the following questions.

  • Do you see the cloud save icon on your PS4 saves?
  • Have you ever played offline?
  • Do you have different PS4/PS5 PSN accounts?
  • If you launch the PS4 version of the game on the PS5, do you have your progress?
  • Can you launch the Connect overlay or the Animus Store? Do you get...
Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

Hello everyone! I am very sorry for the late response, but I appreciate everyone's patience in the meantime. We are currently investigating this issue of not being able to access your cloud saves on PS5. I sincerely apologize for any trouble that this has caused. Just in case, please check out our site here. If you are still unable to proceed, please provide your answers to the following questions.

  • Do you see the cloud save icon on your PS4 saves?
  • Have you ever played offline?
  • Do you have different PS4/PS5 PSN accounts?
  • If you launch the PS4 version of the game on the PS5, do you have your progress?
  • Can you launch the Connect overlay or the Animus Store? Do you get...
Read more

03 Feb

Comment
    UbiKobold on Support Forums - Thread - Direct

Hi everyone! I am very sorry for my delay, but I greatly appreciate your patience. If re-loading your game does not work, please try verifying your game files if on PC. Then if on PS5, please complete our guide here which includes restoring your licenses. However, if you co...

Read more

14 Jan

Comment
    UbiKobold on Support Forums - Thread - Direct

Greetings, and I am very sorry for the late response. The Game team was also able to reproduce this issue and has been working towards a fix for a future update. Please keep an eye out for further updates regarding this, and thank you all for your continued patience!

Comment

Hi there! Thank you ziggurcat and ThoughtTwenty for your suggestions! Asgardian02, we are looking into similar instances of this occurring. What platform are you playing on? Also, would you be able to provide a video from your gameplay that shows this? If so, just post it to YouTube as unlisted and post the link here.

Comment
    UbiKobold on Support Forums - Thread - Direct

Hi wslfd73! I am sorry that you have not been able to locate the third wolf to complete The Corpse Feeders quest! When you arrive to the area around Buckingham there should be a place that looks like an abandoned town. The three wolves should be in that area. Have you tried leaving the area and returning or loading an earlier save and trying again? If so and the third wolf still does not appear, please provide a video showing your gameplay of trying to complete the quest. You can post the video to YouTube as unlisted and provide the link here.

Comment
    UbiKobold on Support Forums - Thread - Direct

Hi wslfd73! I am sorry that you have not been able to locate the third wolf to complete The Corpse Feeders quest! When you arrive to the area around Buckingham there should be a place that looks like an abandoned town. The three wolves should be in that area. Have you tried leaving the area and returning or loading an earlier save and trying again? If so and the third wolf still does not appear, please provide a video showing your gameplay of trying to complete the quest. You can post the video to YouTube as unlisted and provide the link here.

Comment
    UbiKobold on Support Forums - Thread - Direct

@regl96 Thank you for letting me know! Do you think you could provide a video from your gameplay that shows this? For a video, just post it to YouTube as unlisted and post the link here. Also, what platform are you playing on?

Comment
    UbiKobold on Support Forums - Thread - Direct

@regl96 Thank you for letting me know! Do you think you could provide a video from your gameplay that shows this? For a video, just post it to YouTube as unlisted and post the link here. Also, what platform are you playing on?

Comment
    UbiKobold on Support Forums - Thread - Direct

@regl96 Thank you for letting me know! Do you think you could provide a video from your gameplay that shows this? For a video, just post it to YouTube as unlisted and post the link here. Also, what platform are you playing on?


13 Jan

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello again Rotel! Sorry for my delay in getting back to you. Thanks for sending this image! I have forwarded this up to the Game team for them to further investigate. If you have anything else you would like to add, please let me know!

If anyone else sees this thread and is experiencing this same issue of the NPC (pie thief) being dead and unable to be interacted with, please create a ticket and provide your ...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

Hello again Rotel! Sorry for my delay in getting back to you. Thanks for sending this image! I have forwarded this up to the Game team for them to further investigate. If you have anything else you would like to add, please let me know!

If anyone else sees this thread and is experiencing this same issue of the NPC (pie thief) being dead and unable to be interacted with, please create a ticket and provide your ...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@garbo1984
I'm sorry for the delay in getting back to you! That is alright if you cannot provide a save file. Do you think you could send me a video showing Olav not moving? Or an image showing where he is currently standing.


07 Jan

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello, and thank you all for your patience! After review from the Game team, this is intended behavior regarding these NPCs feedback in the 'Triumphant Return' quest. Just to be sure, do you experience any similar issues with Odin's Sight elsewhere in-game?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello, and thank you all for your patience! After review from the Game team, this is intended behavior regarding these NPCs feedback in the 'Triumphant Return' quest. Just to be sure, do you experience any similar issues with Odin's Sight elsewhere in-game?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello, and thank you all for your patience! After review from the Game team, this is intended behavior regarding these NPCs feedback in the 'Triumphant Return' quest. Just to be sure, do you experience any similar issues with Odin's Sight elsewhere in-game?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello! Thank you everyone for contacting us, and I am sorry for the late reply. I appreciate the workarounds and video provided as well! I have forwarded this information up to the Game team for review. Additionally, if you have not already and are playing on PS4 or PS5, please restore your licenses and then test your game again as this can sometimes resolve in-game issues. If playing on PC, as Myyra. mentioned, try ...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@orcbeard92
Thank you very much for letting me know. I sincerely apologize that this has been persisting since launch! Which platform are you playing on?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hi turnerjeremy! Thanks for reaching out about this error, and I am sorry that you are seeing this when trying to use Photo Mode! Has this been happening since you first launched the game? If not, when did this error begin to occur? Also, what platform are you playing on and would you be able to provide an image of this error?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello, and thank you all very much for your patience! I am sorry that you have not been able to turn in the Roman Artifacts, and that a couple of you are missing some Artifacts as well. To start, please verify your game files if you have not already, and then test your game again. If that does not resolve it, would you be able to provide a video from your gameplay that shows trying to speak to Octavian to deliver the Artifacts? If so, just post it to YouTube as unlisted and provide the link here.

In ...

Read more