UbiKobold

@bingo_mcfriskin Thank you for letting me know that you are still unable to utilize your cloud saves on PS5! I am very sorry that this has been continuing for you. Just in case, have you tried restoring your licenses on PS4 and ...

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@bingo_mcfriskin Thank you for letting me know that you are still unable to utilize your cloud saves on PS5! I am very sorry that this has been continuing for you. Just in case, have you tried restoring your licenses on PS4 and ...

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@bingo_mcfriskin Thank you for letting me know that you are still unable to utilize your cloud saves on PS5! I am very sorry that this has been continuing for you. Just in case, have you tried restoring your licenses on PS4 and ...

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Hey adamray9, blackfire565, and Fleeexx. Thank you all for your patience! Did you all lose the Spartan Bow after returning from Jotunheimr? If not, could you let me know when you lost your Spartan Bow in-game? Also, just to make sure, are you each playing on PS4? If so, could you try our guide here? This includes restoring your licenses which can resolve a decent amount of in-game issues.

Hey everyone. I am so very sorry for my delay in getting back to you all! I greatly appreciate each of you adding to the list of which Quest Items and Chest Keys are remaining in your inventories. I have forwarded all of this information to the Game team as they look into this issue. Also, since it appears that some of the Items and Keys vary from player to player, could each of you create a Support ticket and attach your save files...

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Hey there everyone. I would like to start by sincerely apologizing for the time taken to get back to this thread. However, thank you all for your continued updates as these are greatly appreciated! I am sorry to see that many of you are still experiencing this issue, and I understand the frustration. The Game team has been investigating this. I have a few questions for each of you and I am sorry if any of them mention repetitive information that you may have previously provided. However, please answer each question. I'll then forward up everyone's information to help with the investigation.

• What platform are you playing on? If Xbox or PlayStation, please provide the specific console (ex: Xbox Series X or PlayStation 4)
• Are you utilizing ...

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Hey there everyone. I would like to start by sincerely apologizing for the time taken to get back to this thread. However, thank you all for your continued updates as these are greatly appreciated! I am sorry to see that many of you are still experiencing this issue, and I understand the frustration. The Game team has been investigating this. I have a few questions for each of you and I am sorry if any of them mention repetitive information that you may have previously provided. However, please answer each question. I'll then forward up everyone's information to help with the investigation.

• What platform are you playing on? If Xbox or PlayStation, please provide the specific console (ex: Xbox Series X or PlayStation 4)
• Are you utilizing ...

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Thanks everyone for your responses! My apologies for the delay. After the update 1.2.0, are you still unable to access your cloud saves from PS4 to PS5? You may need to go back and try re-sending the save files from PS4 before loading them on your PS5. If you are still unable to access them, let me know if you are missing the cloud save icon on your PS4 saves. Thank you again for all of your assistance with this issue!

Thanks everyone for your responses! My apologies for the delay. After the update 1.2.0, are you still unable to access your cloud saves from PS4 to PS5? You may need to go back and try re-sending the save files from PS4 before loading them on your PS5. If you are still unable to access them, let me know if you are missing the cloud save icon on your PS4 saves. Thank you again for all of your assistance with this issue!

Thanks everyone for your responses! My apologies for the delay. After the update 1.2.0, are you still unable to access your cloud saves from PS4 to PS5? You may need to go back and try re-sending the save files from PS4 before loading them on your PS5. If you are still unable to access them, let me know if you are missing the cloud save icon on your PS4 saves. Thank you again for all of your assistance with this issue!

Hey everyone. I am very sorry for the time taken to respond to this thread, but thank you all for your patience! Did all three of you complete/start the project for the Dodge City Gunslinger Holster before doing the Warlords of New York Expansion? Also, we have mainly seen this issue reported on PC. Just confirming that all of you are playing on PS4 correct?

Hey there sasorisan1! Sorry for the late response, but thank you for your patience during these times. You mentioned in your original post, "again, no credit." Have you completed this mission multiple times and experience the same outcome?

Also, just in case, can you complete our guide here? This includes restoring your licenses, which can help fix a good amount of in-game issues.

Hey marmosetnyc. I am sorry that you are still experiencing this issue as well. The Game team is continuing to look into this, however I sincerely apologize for any trouble that this has caused in the meantime. As soon as we have more information to share we will update you all.

Hey sasorisan1! I've responded on your thread here. We should be able to continue from there. Thanks!

Hey QnHarlyPnkRngr and caffeinatedneil! I am sorry that you both have experienced this in-game! Thank you for providing that video. I can clearly see what you are describing by the other player being downed and then it ending immediately after. How often do you both see this happen?

Hello and thank you for your patience! Thanks caffeinatedneil for your assistance with this issue of PetitF1our not seeing named enemies spawning on their own account. PetitF1our , could you send me a full-screen and un-cropped image of your map?

Also, you mentioned re-installing the game. Have you tried restoring your licenses?

Hey everybody, and sorry for the late response. I am sorry that some of you are still experiencing this in-game. Thank you for that insight on the banner not stating 'flawless' Fout15. We have been forwarding up each individuals information and the Game team is continuing to looking into this. I do understand that a few of you have been waiting patiently for a fix, and thank you for your continued patience. As soon as we have more information, we will update you all!

Greetings guest-HVb93ra0! I am sorry that you have not been able to complete the Rowdy Raiders Quest! You mentioned the house is no longer on fire. Are you able to pick up the Voda jar from inside the house? If so, can you try placing it in between the woman and the drinking barrel? Afterwards, approach her and speak to her. However, if you are unable to complete parts of those steps, please try our guide here. This includes restoring your licenses, which can resolve a decent amount of issues.

If you are still unable to proceed, please provide a video showing this issue from your gameplay. You can post a video to YouTube as...

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@guest-zmbqyyge Hey there. I am sorry that this has been occurring! Could you please complete our guide here and test your game again? Then, if this persists, would you be able to send some images or a video from your gameplay? For a video just post it to YouTube as unlisted and then post the link here.

Hello everyone! I am very sorry for the late response, but I appreciate everyone's patience in the meantime. We are currently investigating this issue of not being able to access your cloud saves on PS5. I sincerely apologize for any trouble that this has caused. Just in case, please check out our site here. If you are still unable to proceed, please provide your answers to the following questions.

• Do you see the cloud save icon on your PS4 saves?
• Have you ever played offline?
• Do you have different PS4/PS5 PSN accounts?
• If you launch the PS4 version of the game on the PS5, do you have your progress?
• Can you launch the Connect overlay or the Animus Store? Do you get...

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