@ironchefoi812 Sorry for my late reply! Thank you for reaching out to us about not being able to unlock this trophy either. Could you provide a video from your gameplay that shows the braziers do not stay lit? For a video, just post it to YouTube as unlisted and then send me the link here.
@bobbyfatgun Ok, thank you very much for the update and my apologies to suggest something that you have already tried. The Game team has been investigating similar reports as well. However, I have forwarded your info to them to be included with the investigation. I am so sorry for any inconvenience that this has been causing in the meantime, but thank you for your continued patience.
My apologies again for the late response, but thank you both for providing this information! Thank you NerdyBirdy83 for letting me know everything that you have tried. I've sent your most recent game save to the Game team, along with the rest of this information. You mentioned being able to complete the Quest on a previous save. Can you send that previous save to the cloud as well?
Also, Governor456, please send your most recent manual save to the cloud as well. Thanks!
Sorry for the delay in getting back to you both, but thank you for your patience! The Game team has been investigating this issue, but I have a few questions for you both.
Sorry everyone for the delay, but thank you all for your patience and updates. I would like to send some system files to the Game team to be included with their investigation. Can each of your create a Support ticket and attach your MSinfo and DxDiag files. Then return here with your ticket number so I can forward up the files.
Thank you for sharing what our Support suggested for you Bingo_McFriskin! I am happy to hear that this worked! If anyone else is experiencing this issue, please try these steps.
Also, this issue should now be resolved. You may need to access the game from the original console to re-send your cloud saves, and I highly suggest making sure that your game and systems are up to date. However, if anyone is still encountering this and the mentioned workarounds are not resolving it, please let us know so that we can alert the Game team!
Thank you for sharing what our Support suggested for you Bingo_McFriskin! I am happy to hear that this worked! If anyone else is experiencing this issue, please try these steps.
Also, this issue should now be resolved. You may need to access the game from the original console to re-send your cloud saves, and I highly suggest making sure that your game and systems are up to date. However, if anyone is still encountering this and the mentioned workarounds are not resolving it, please let us know so that we can alert the Game team!
Thank you for sharing what our Support suggested for you Bingo_McFriskin! I am happy to hear that this worked! If anyone else is experiencing this issue, please try these steps.
Also, this issue should now be resolved. You may need to access the game from the original console to re-send your cloud saves, and I highly suggest making sure that your game and systems are up to date. However, if anyone is still encountering this and the mentioned workarounds are not resolving it, please let us know so that we can alert the Game team!
@vatiman Thank you for updating us, and we are so sorry that this is persisting for you. As soon as we have more information from the Game team we will update you. Thanks for all of your patience as we work to resolve this as it is greatly appreciated!
Hi there everyone, and thank you all for your patience during these times. The Game team has been looking into this issue of the body missing from this Mystery. Thank you all for your updates! Also, thank you BornGPP for your workaround and providing this image! If anyone is still experiencing this in-game, please send your most recent manual save to the cloud. Then return here and let me know when you have done so, and I will forward them up to the Game team for review.
@bobbyfatgun Thank you for forwarding your save file and completing those steps. Just to make sure, have you tried reverting to an earlier save and travelling to this location again?
@ademhun1985 Thank you for providing this image and letting us know that you have tried an older save file as well! I am sorry that this is persisting for you and that you have not been able to continue. Could you both try verifying your game files to see if that resolves it for you? Depending on which platform you purchased the game from, I have provided the steps below. Also, if you try adjusting your difficulty settings for Exploration to Adventurer and then beat Tedmund, will that trigger the cutscene?
Ubisoft Connect ...
Hi everyone! I hope you all are having a good day and I am very sorry for the time taken to get to this thread! However, thank you all for your patience. I appreciate the updates and workarounds provided, as it is always great to see the player community helping each other out. 
The Game team has been looking into this issue of not being able to mediate. As CodeNinjaX mentioned, a workaround is to completely exit out of your game, restart the console, and re-launch the game. For Xbox users you may need to look up how to exit the Quick Resume feature, and PS5 users the same for the Switcher feature.
However, if you are still unable to meditate, can you let me know which platform you are playing on?
@cheezypig21 Thank you for the response, and I am sorry for my delay. Could you let me know what platform you are playing on? Also, can you send your most recent manual save to the cloud? Then let me know here when you have done so and I can forward the file to our Game team for further investigation.
@isuwhat Thank you for letting us know! Could you complete our guide here, which includes restoring your licenses? These steps can resolve a decent amount of game related issues. However, if afterwards you are still experiencing 4-5 minute load times please let us know the following:
Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?
Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?
Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?
Hi everybody, and thanks so much for all of your patience! I am sorry for the delay in response but appreciate all of the updates with this issue! I am sorry to see that this is affecting many of you. I have a few questions for you all, and my apologies if any of them are repetitive to information you have provided already. Please answer each question and I will continue to forward this over to our Game team.
- What is the last main quest that you completed?
- What platform are you playing on? Please be specific, for example a PS4 instead of PlayStation.
- What happens when you speak to Randvi?
- What happens when you interact with the alliance map?
- Can you send your most recent ...
Hey there, and sorry for the delay in getting back to you both. Thank you BobbyFatGun for providing this video! Could you each send your most recent manual saves to the cloud? Then let me know when you have done so? I would like to forward them to the Game team so that they may be included with their investigation.
Additionally, I noticed that you both are playing on different platforms. I have provided some basic troubleshooting (depending on your platform) below that I would like you both to try and test your game again. I would just like to see if these steps may resolve this bug for you both.
Follow the steps here for ...
devtrackers.gg