UbiKobold

UbiKobold



20 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase...

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Comment
    UbiKobold on Support Forums - Thread - Direct

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@numbrxer0 Also, for the Beodoricsworth Monastery raid that is still showing on your map, can you provide an image showing that the marker is still there? While also showing that you have 100% wealth in that area.

Comment
    UbiKobold on Support Forums - Thread - Direct

@numbrxer0 Thank you for coming back to this thread and letting me know that you are still unable to turn in these Artifacts. Since this is continuing to occur, would you be able to provide a video from your gameplay that shows you are able to select turning them in but that they do not get removed? For a video just post it to YouTube as unlisted and then send me the link. Images would work as well.

Additionally, I have gone ahead and let the Game team know that you are still seeing this issue in-game, and have forwarded up the information that you have provided so far.

Comment
    UbiKobold on Support Forums - Thread - Direct

@zaphityr I'm so sorry for the delay in getting back to you, but thank you for providing this detailed walkthrough of how this has occurred. I have forwarded everyone's provided information to the Game team. If more info is requested, or if I receive any updates I will be sure to post here. Thanks so much for your continued patience, and if you have any more to add please let me know and I will be sure to forward that up as well!

Also, if anyone else experiences this issue with Eyvind please provide your platform below so that I may add your information to the investigation.


08 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

@f0rsale Thanks for answering all of my questions, and that is good information to know that this is occurring in longer play sessions. About how long of playtime do you average before you see the flickering icons occur? Also, would you mind un-installing and re-installing the game as a test to see if that resolves this issue?

Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!

Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!

Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!


07 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with ea...

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Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with ea...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with ea...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@f0rsale Hello again! The Game team would just like a little more information as this has been difficult to reproduce.

  • When did you start seeing this issue with the flickering icons in Raven view?
  • Has this been happening since launch of the game?
  • Do the flickering icons happen in any particular region? Or does it not matter the region and is only happening when zooming?
  • Have you tried un-installing and re-installing the game?

06 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

Thank you for providing this image SilentWolf1121! I have a few questions for you, and anyone else is experiencing this issue of not being able to find Eyvind:

  • If you have not already stated, what platform are you playing on? Please be specific, such as PS4 instead of PlayStation.
  • Has The Dreamwalking Warrior Quest already been completed? Or is this The Dreamwalking Warrior Quest the one that you are unable to complete?
  • Have you tried reverting to a previous save where you have not encountered Eyvind before reaching Sjaleng? If not able, that is quite alright, just thought I would ask.
Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can res...

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Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can res...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can res...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@highlander_dark Thank you for letting us know that you are experiencing this issue with not being able to speak to Sichfrith as well. What platform are you playing on and have you tried fast travelling away and back to the area to see if that will trigger the dialogue with her? Also, would you be able to provide a video from your gameplay that shows she is unable to be interacted with?

Comment
    UbiKobold on Support Forums - Thread - Direct

@highlander_dark Thank you for letting us know that you are experiencing this issue with not being able to speak to Sichfrith as well. What platform are you playing on and have you tried fast travelling away and back to the area to see if that will trigger the dialogue with her? Also, would you be able to provide a video from your gameplay that shows she is unable to be interacted with?