UbiT00n

We're currently investigating what the underlying cause of this is and working to identify the best way to more forward this morning.

I will update you in this thread once I have more information to share.

Hey !

We're currently investigating what the underlying cause of this is and working to identify the best way to more forward this morning.

We will update people when we have something to share

Will look into this but just as a reminder:

"Moderation actions – These are not a topic for public discussion, if you have a serious issue to raise with moderation actions taken against you or in general, please contact a Community Manager. Flaming moderators or their actions (this includes telling them how to moderate) is no more acceptable than insulting a regular user."

Originally Posted by tumanlegions
I realised that I have written a post without any paragraphs.
But I type with 2 fingers and am not very fast.
And my England is not as good as it should be (I�m English)
But thank you all for the online etiquette.
Yours grateful

Hey, we appreciate your time and effort to write what you have.
It is against the forum rules for people to insult, flame or intimidate you here in the forums for what you have wrote.
These members have each received a warning for their words.
Never apologise for your online etiquette AND welcome to the forums and to The Division Community ... Read more

Woaaaah nice post!!

Others who also do a wonderful job in supporting this community : Ubi-Lucipus AND UbiBlush <3

Across on the German side of the forums: Ubi-tobbee is awesome too!

We're currently investigating what the underlying cause of this is and working to identify the best way to more forward this morning.

I will update you in this thread once I have more information to share.

Are you able to grab a video of this happening please ?

Is this happening to you on PC?

The crash which was introduced 2 days ago should now be fixed, the crash which was happening on PC prior to this is still present and our teams are still investigating.
We can see that many people now have access to the PC build with improvements.

The ongoing Golden Bullet Global Event will be extended by one week on all platforms.

Originally Posted by SlayerCube
The biggest thread in this forum of this [Removed] was closed by forum administrator. So we got the answer what will happen ... nothing. No sign of live from Ubisoft. Thank you a lot for this wonderful type of communication.

The thread was closed for the constant inappropriate language, toxic behaviors, flaming and harassment. I spent a great chunk of my time going through the thread and editing up people's posts and sending private messages/ infractions when needed.
Also, I am not a forum administrator, I am a community representative.

"Community Managers & Community Representatives are Ubisoft employees who assist the Community D... Read more

Yup as mentioned above by CategoryTheory, this is currently only happening to those on PC.

Closing this thread as I seem to be deleting messages for not sticking by the forum rules.

I will update this thread when we have more information about the ongoing crashes for PC.

It's a known issue, you can find a thread of people experiencing the same issue here: https://forums.ubisoft.com/showthrea...ter-the-update

Our teams are investigating currently.

Originally Posted by NenekaJPN
Last night ? This happen 1 month ago. But not this like this.

Last time crash happen around 30 - 1 hours.

Yes, a new variation of the crash occurred yesterday in which our teams are working hard to rectify.

Originally Posted by iwontbeback
awww,so the team was sleeping and no one was investigating despite being told otherwise,well i think its important for them to understand that i work nights to pay for my entertainment and i never
said ill pay for my U+ and did it days later unless im gonna get that option now then its all fine and dandy take aaaaall the time u guys need...

As Ubi-Johan has shared

"We got on it as soon as we got in to work this morning as we are located in Sweden and are working non-stop to find a solution.

I appreciate the frustration of not having any concrete updates over the night, but even developers need sleep!" ...

Originally Posted by SciaguRambO
So, after 20 hours or more of this mess, you come in here to say you won't say anything worth of the time spent reading it?

Good job! Really! Everyone in here knows you are investigating the matter since 13/14 hours ago! Professional AF.

I think it's important to understand that the team is based in Sweden in the EU. The issue occurred late last night and the teams are working on this swiftly this morning to investigate.

I can assure you code presented in this thread have been forwarded to teams to assist with the ongoing investigations.

Originally Posted by Angry_Gekko
As always: Massive+Ubi -> things can't get worse. No communications, no solutions, no quality testing, just plain incompetence.

We have now communicated across the forums/ Twitter and Reddit to say that this is something that we are investigating.
We will share more updates when we have them.

Hey Everyone,

I can understand your frustration on this one but please understand that our teams are hard at work investigating the crashes.

We will update you all when we know more.

Please ensure that you are posting within the forum rules which you can find here: ... Read more

If a clan member is inactive for 90 days, the commander tag is handed to someone who is active within that clan.

Could you confirm that all members of your clan were still active?

There is a possibility someone was made commander and deleted the clan?

Which platform is this happening to you on ?