frontier_support

Hi there.
If you're still getting these crashes, do feel free to put in a ticket with us and we'll be happy to take a look : )
https://customersupport.frontier.co.uk/hc/en-us/
-Luna

Hi there.

These are live on the store right now : )

-Luna

Definitely send us a ticket then and we'll go from there :)

- Support Agent Nova

Have you restarted the launcher? Restarting your Steam client may also help! If not, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this further with you :)

- Support Agent Nova

Hello! If you purchased Odyssey through Steam, you need to ensure your Frontier and Steam accounts are linked - https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-

Once that's done, you should just need to use the STEAM LOG IN option on the launcher to access it. To do this, open up the launcher and select Options, then Log Out, then STEAM LOG IN. (You may need to restart the launcher if the button isn't immediately available)

This ensures that the launcher reads your Steam purchases (the standard LOG IN button reads purchase...

Hey CMDR,

The console transfer service will return in Q1 2023 and this page here will be updated once we have more information to share.

In regards to the issue downloading ED Horizons from the launcher (Horizons 4.0) we'd recommend that you send us a support ticket via: ...

Hey CMDR,

Sorry to hear that you are having trouble completing a specific type of mission, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

You can find more information regarding this here.

Should you require further assistance, please feel free to send us a support ticket via: ...

Hello! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Nova

Hi there!

We are aware and are looking into it!

In the meantime please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist with any issues that might stem from that for you!

~ Viking

Hi there! Sorry to hear you've run into an issue! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and we can take a look at your account and assist! ~ Viking

Hey CMDR,

Our team will fully cover the holiday period so we will answer your ticket as soon as we can.

- Ikaros

Hey CMDR,

This appears to be a known issue that's currently being looked at by our QA team.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can offer further assistance.

- Ikaros

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hello! This is a bug that we're aware of and investigating currently, though I cannot say with certainty when it may be resolved. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look at this further with you :) - Nova

Hello! This is a bug that we're aware of and investigating currently, though I cannot say with certainty when it may be resolved. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look at this further with you :) - Nova

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hey CMDR,

To pay off the fine, you need to visit a station with interstellar factor contact present.

If you require further assistance, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Hey CMDR,

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros