frontier_support

frontier_support



17 Apr

Comment

Hey CMDR,

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach some screenshots if possible so that our team can assist further.

- Ikaros


13 Apr

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


08 Apr

Comment

Hey there,

Can you please get in touch with us here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll try to help sort this out!

- CMDR Zenit


07 Apr


05 Apr

Comment

Hey CMDR,

If you are still having trouble with Odyssey, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Comment

Hey CMDR,

If you need further assistance on the matter, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros


02 Apr

Comment

Originally posted by mynameisnad

Thanks for clearing that up. As excited as I was to do some virtual money laundering, a help ticket seems like a more promising option

Hi there. If you've not already done so, please do put in a support request with us for this : )
https://customersupport.frontier.co.uk/hc/en-us
-Luna


31 Mar

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


29 Mar

Comment

Hey there, sorry to hear that you're unhappy with your recent ARX purchase! Please send in a ticket to us here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll be happy to help as soon as we can :)

-JUICE

Comment

Hi there! I'm sorry to hear you're having these issues with your controls - if you could pop us over a ticket, our team can look into this with you: https://customersupport.frontier.co.uk/hc/en-us/requests/new ~Nebula


17 Mar

Comment

Hi there, I'm sorry to hear you're having trouble installing Elite Dangerous! Please can you send us a ticket through https://customersupport.frontier.co.uk/hc/en-us/requests/new so we can help out? ~Nebula


12 Mar

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

We'd recommend including some journal logs in your ticket. They can be found under C:\Users\USERNAME\Saved Games\Frontier Developments\Elite Dangerous

- Ikaros


11 Mar

Comment

Hey CMDR,

We are currently investigating this issue. Please add to this issue tracker report as it will help with our investigation greatly.

- Ikaros


08 Mar

Comment

Originally posted by SnooCompliments5519

its not fixed

Hello CMDR,
Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.
-Polaris


26 Feb

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


24 Feb

Comment

Hey CMDR,

I'd recommend asking your friend to send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros


23 Feb

Comment

Hey CMDR,

we are currently looking into this issue and we hope to resolve it as soon as possible. In the meantime, please contribute to https://issues.frontierstore.net/issue-detail/57102 .

- Ikaros


20 Feb

Comment

Hi! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra