frontier_support

Hello CMDR, Sorry to hear about your issues with this. We are aware of players being very likely to experience this error when selling goods as part of a wing and our QA team is currently working on a fix, we hope to have this resolved soon.

- Vostok

Hello CMDR, That doesn't seem to be working as it should! If you can send this video to us at https://customersupport.frontier.co.uk/hc/en-us

along with any other information you're able to provide us on the issue, we can investigate for you. .

- Vostok

Greetings Commander,

Thanks for getting in touch. I'm sorry to hear you're having trouble with the game! Please could you submit a ticket to the team via https://customersupport.frontier.co.uk/hc/en-us and we can assist!

~ Viking

Greetings Commander,

Thanks for getting in touch. I'm sorry to hear you're having trouble in-game! Please could you submit a ticket to the team via https://customersupport.frontier.co.uk/hc/en-us and we can assist!

~ Viking

Hey CMDRs,

If this issue persists, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we will investigate!

- CMDR Zenit

Hey CMDR,

Sorry to hear that you are having problems setting up Steam index for ED.

From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones).

Then, go back to Controls and then General controls and set presets to Keyboard and mouse.

This should allow you to use keyboard and mouse with the Index headset.

If the issue persists, please send us a support ticket via: ...

Hey there, if you're still unable to access the game, please do send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can investigate further.

- Apollo

Hey there, I would recommend sending us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into your issue further.

- Apollo

Hey there, if you're still receiving the Yellow Adder code, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!

- Apollo

Hey CMDR,

Sorry to hear you have had these issues, please do check out our FAQ on accessing Odyssey: https://customersupport.frontier.co.uk/hc/en-us/articles/4405422214674

If you continue to have issues after this please do open a ticket and our team can take a closer look. :)

-Ace

Hello CMDR,

If you've submitted a ticket to us I assure you we will respond to you on that channel as soon as we are able to.

We'll make sure you get the Arx you've paid for :)

- Vostok

Hey CMDR,

Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740 and we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 and we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to see this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261400 along with any details of the mission rewards , and we can take a look into this for you.

-Rosetta

Hey CMDR,

If the issue persists after validating the game files, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.

- Ikaros

Hey CMDR,

Once a reported issue is acknowledged by our QA team, the report will enter 'voting' stage. This is to gather more information from players experiencing the same issue.

Please do contribute to the issue tracker report as it helps with the on-going investigation.

- Ikaros

Hey CMDR,

Sorry to hear that this is happening.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will help you out.

- Ikaros

Hey CMDR,

If you are not seeing the orbit lines after the update, please file an issue tracker report via: https://issues.frontierstore.net/ so that our QA team can investigate further.

- Ikaros

Hey CMDR,

Sorry to hear that you are having trouble accessing Odyssey.

When you open the game launcher, click on Options > Validate Game Files. This will validate and re-acquire any missing game components.

If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/reques...

Hey CMDR,

Sorry to hear this! Please do send us in a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 so we can take a look at this for you.

-Rosetta