frontier_support

Hey CMDR,

This issue is still very much being investigated but we don't have a specific time frame as to when this'll be resolved- apologies for this.

-Rosetta

Hey CMDR,

Sorry you're experiencing this issue. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 so we can take a look into this for you.

-Rosetta

Hi there CMDR,

If this issue persists, please send us a Support ticket so we can look into this here:

https://customersupport.frontier.co.uk/hc/en-us

Thank you! :)

- CMDR Zenit

Hi there CMDR!

Can you create a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

That way we can look at what is going on, and hopefully get you that invite! :)

- CMDR Zenit

We're happy to hear that. If you can get in touch we can always pass on more details. :)

- CMDR Zenit

Greetings Commander,

I'm sorry to hear you're having trouble in-game. Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking

Hey CMDR,

Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will be able to help.

- Ikaros

Hello CMDR, Sorry to hear about your issues with this. We are aware of players being very likely to experience this error when selling goods as part of a wing and our QA team is currently working on a fix, we hope to have this resolved soon.

- Vostok

Hello CMDR, That doesn't seem to be working as it should! If you can send this video to us at https://customersupport.frontier.co.uk/hc/en-us

along with any other information you're able to provide us on the issue, we can investigate for you. .

- Vostok

Greetings Commander,

Thanks for getting in touch. I'm sorry to hear you're having trouble with the game! Please could you submit a ticket to the team via https://customersupport.frontier.co.uk/hc/en-us and we can assist!

~ Viking

Greetings Commander,

Thanks for getting in touch. I'm sorry to hear you're having trouble in-game! Please could you submit a ticket to the team via https://customersupport.frontier.co.uk/hc/en-us and we can assist!

~ Viking

Hey CMDRs,

If this issue persists, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we will investigate!

- CMDR Zenit

Hey CMDR,

Sorry to hear that you are having problems setting up Steam index for ED.

From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones).

Then, go back to Controls and then General controls and set presets to Keyboard and mouse.

This should allow you to use keyboard and mouse with the Index headset.

If the issue persists, please send us a support ticket via: ...

Hey there, if you're still unable to access the game, please do send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can investigate further.

- Apollo

Hey there, I would recommend sending us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into your issue further.

- Apollo

Hey there, if you're still receiving the Yellow Adder code, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!

- Apollo

Hey CMDR,

Sorry to hear you have had these issues, please do check out our FAQ on accessing Odyssey: https://customersupport.frontier.co.uk/hc/en-us/articles/4405422214674

If you continue to have issues after this please do open a ticket and our team can take a closer look. :)

-Ace

Hello CMDR,

If you've submitted a ticket to us I assure you we will respond to you on that channel as soon as we are able to.

We'll make sure you get the Arx you've paid for :)

- Vostok

Hey CMDR,

Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740 and we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 and we can take a look into this for you.

-Rosetta