That's really awesome but why do I need to submit a ticket for everything that happens wrong in elite? Its really annoying and its already enough for me that I have to use support for other stuff like losing progress and having connection problems.
Hey CMDR,
We like to hear from players because it helps us fix these issues. If we can find the source of a problem like "hey my missions are broken", it means we can try to fix it ASAP. :)
- CMDR Zenit
Hey CMDR,
Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 and we can take a look into this for you.
-Rosetta
Hi there! I'm sorry to hear you've had trouble in-game. Please do get in touch via: https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there! I'm sorry to hear you've had trouble in-game. Please do get in touch via: https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hello CMDR, If this issue is persisting for you get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with any details you can provide for us to investigate.
- Vostok
Hello CMDR, if you can get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with your numerical Steam ID and the FID of your CMDR we can take a look into this for you.
- Vostok
Hey CMDR,
Our QA team is currently investigating this issue.
If you have a minute, please contribute to this on-going issue tracker report via: https://issues.frontierstore.net/issue-detail/42925
Apologies for any inconvenience caused.
- Ikaros
Hi there CMDR!
If this issue persists, please create a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we'll try to help you from there! :)
- CMDR Zenit
Hello CMDR, I think the best thing to do would be to take the default settings and just customise them to what feels best for you as you play. If you want to experiment with different settings you can always do this in the tutorials to keep this separate from your CMDR.
- Vostok
I had 54 Micro Controllers and it required 18. I now have 36 in my inventory. So i know it used them. And the weapon did not show up in storage. I even logged out and back in but no weapon.
Hello CMDR, if you can get in touch with us via https://customersupport.frontier.co.uk/hc/en-us with as many details as you can provide, we can investigate this for you to see what's happening here.
- Vostok
Hello CMDR, if you can send us in a ticket at https://customersupport.frontier.co.uk/hc/en-us we should be able to help investigate this for you. When you send your ticket in please send us a Dx Diag as well, you can find instructions on this in the link here:
- Vostok
Hey CMDR,
Sorry to hear you are having these problems. If the issues are persisting please do check out our FAQ page regarding game connectivity: https://customersupport.frontier.co.uk/hc/en-us/articles/4405953243666
You can then open a ticket and our team can look into this further for you.
-Ace
Hi there, please try the following steps:
Open Device Manager
Right Click "Xbox One Controller"
Select Update Driver Software
Browse
Let me pick
"Microsoft Xbox One Controller"
If this doesn't help, please get in touch at https://customersupport.frontier.co.uk/hc/en-us and we can investigate further for you.
- Vostok
Any progress on getting this rectified?
Hey CMDR,
This issue is still very much being investigated but we don't have a specific time frame as to when this'll be resolved- apologies for this.
-Rosetta
Hey CMDR,
Sorry you're experiencing this issue. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 so we can take a look into this for you.
-Rosetta
Hi there CMDR,
If this issue persists, please send us a Support ticket so we can look into this here:
https://customersupport.frontier.co.uk/hc/en-us
Thank you! :)
- CMDR Zenit
Hi there CMDR!
Can you create a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
That way we can look at what is going on, and hopefully get you that invite! :)
- CMDR Zenit
this (the interception issue) is a known issue already on Sally's list
We're happy to hear that. If you can get in touch we can always pass on more details. :)
- CMDR Zenit
Greetings Commander,
I'm sorry to hear you're having trouble in-game. Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!
~ Viking
Hey CMDR,
Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will be able to help.
- Ikaros
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