gromvoiny

gromvoiny



18 Apr

Comment

No I can't since all this is under NDA.



What you is say is true only for their own Microsoft store, so if the game is released there it will have a full crossplay between Xbox and PC version, regardless what you play on (like in Halo, Forza etc). They cant' control/couldn't care less about third-party platforms like our PC launcher and store and have strict regulations about them.



This is a common misconception, but you don't become a "new PC player" once you link the email. You still have an Xbox account that has restrictions applied to it when it comes to what you can purchase in third-party stores / what features are available etc. The fact that at least you can buy GE in our store and have a shared balance with GE that you bought in Microsoft store is already a huge improvement, it wasn't always the case.


17 Apr

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Yes, it's very easy to do from technical perspective, but Microsoft policies forbid that. As do PSN ones, for that matter.


14 Apr

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We forbid to share any communication with support as you can't depend on users understanding of what is sensitive or not. Also, you have 2step security enabled so your account can't be "hacked" unless someone has access to your mobile phone or whatever method of 2step you're using. Please refrain from further discussion on the forum and continue communication in your support ticket if you still have any questions. Locked.

Comment

Again, having Xbox account doesn't stop you from purchasing GE in PC store and buying premium time for GE in PC version of the game (surprisingly a lot of people don't understand that you can do that in game hangar). You can't buy vehicles packs in PC store with console accounts, but GE is allowed.

I presume he has the PC to play War Thunder on, as otherwise why would he need premium time at all.

Comment

So it seems that issue isn't the currency, but your friend changing his nickname. Try sending the gift using the new one.

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First of all, it is forbidden to share your communication with support so I edited your post.

Also, for the sake of other users reading this, despite your claims in this topic, your login history shows dozens of different countries besides Turkey which suggests either heavy VPN use or maybe that you travel a lot, which is doubtful given the geography spread. In either case, you will not see prices in TRY unless you stop doing that like support already told you.

And you will not be able to pay in Liras anyway unless you really have a local bank card.

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Again, please provide the nickname who you trying to gift to, just your account alone is useless.

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You can purchase GE in PC store and get the premium time, you don't need to unlink for that.


13 Apr


12 Apr

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Sign out completely from you Gaijin account everywhere and login again, that should fix it.

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Yes, you have to login to War Thunder from the console to activate it. It can be any console (PS4 or PS5), as long as its owner will let you login to your PSN account from it (and has War Thunder downloaded).


10 Apr

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You have to spend any remaining GE/consume coupons/leave the squadron etc before proceeding with unlinking, so of course you need to have access. As well as access to the email that is linked to this PSN account.

And yes, you will get one free nickname change.


06 Apr

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I know, but before allowing unlinking again we have to automate the process some more, so not to clog up our support staff and store team completely with hundreds of requests like happened in the past. It takes time and there are other tasks with higher priority unfortunately.

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Again, please tell the nickname of your friend you're trying to send the gift to.



Because the pricing in different currencies may be lower than actual USD/EUR conversion rate. It is done to prevent gift system abuse, but all of European countries (except UK) retained pricing in EUR like it was before. If you are encountering such issue (both users are either in US or Europe but can't gift to each other), please provide nicknames.

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Using user-made skins has nothing to do with status of your account, you can just download them from WT Live to your PC.

Unless you're talking about the ones sold on the market.


05 Apr

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We don't accept requests currently.

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Please note that it's forbidden to share your communication with support publicly as it may contains sensitive personal data.

Also, did you try today and if it's still not working, provide the nicknames of your friends?


03 Apr

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This means one of you used VPN and now the currency detects incorrectly. Please contact support and tell them nickname of your friend.

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This means one of you used VPN and his store currency was changed. Which in turns means inability to purchase anything, not just gifts (if your actual country of residence doesn't match with currency). You have to wait until support checks your accounts.