ubi-smash

ubi-smash



29 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

@xadisc Hi there! Sorry for the trouble you are having when launching the Delux Editon of Rainbow Six Siege. We'd recommend going through our PC Troubleshooting Guide to help resolve this message you see with the error shared. However, if the issue persists, please ...

Read more
Comment

@gavroch3 Hello there! Thank you for reaching out to us here, and welcome to the forums! However, our team can only offer support on these forums in English; my apologies doe this. If you still need any assistance with Rainbow Six Siege and would like to request help in your preferred language, please open a ticket with us here. You can also contact us directly through our ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

@gavroch3 Hello there! Thank you for reaching out to us here, and welcome to the forums! However, our team can only offer support on these forums in English; my apologies doe this. If you still need any assistance with Rainbow Six Siege and would like to request help in your preferred language, please open a ticket with us ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

@kissybyc Hey there, if this only started after the update, have you tried verifying your game files to see if you run into the same results in-game? I would also try exhausting all steps from our PC Troubleshooting Guide to see if this may help. If you continue to have the same behavior in-game, please keep us pos...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

@king_kege To help take a closer look over this with the team, would you be able to provide either a video clip or screenshot of the prerequisites met and the Orchards still missing?


24 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey folks! I have gathered a few threads all together to collect some further information on anyone still running into this issue. Could you please share with us a video clip of you completed a timed quest for Reda's and then showing the weekly challenge doesn't register the completed quest? If you are affected by this, could you please ensure that your save files are also uploaded to the Cloud? This is just in case our team also needs this information to take a closer look at this.

Comment
    ubi-smash on Support Forums - Thread - Direct

@iamzod Glad to hear the running issue has been sorted out. For the longship ability, could you confirm if the image below is what you are seeing? Please note that you cannot call your longship if you are far from water or within enemy territory. Have you tried fast traveling to other locations to see if you receive the same results?


23 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

@iamzod Would you be able to provide a screenshot of the red text you are seeing when selecting the longship? For the horse issues, are you having any problems with sprinting with Eivor too? Have you recently updates any of your keybindings?

Comment
    ubi-smash on Support Forums - Thread - Direct

@kormac67 No problem! Thank you so much for bringing this to our attention! 🙂

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @iamzod, sorry to hear you are currently running into this issue. When completely restarting the game and Ubisoft connect client, do you still receive the same results? I would also try verifying your game files to see if this helps. However, if you still get the same behavior, could you share a short video clip of what you see when playing?

Comment
    ubi-smash on Support Forums - Thread - Direct

@kormac67 Thanks you share this with us! I completely understand the confusion this can cause when trying to complete this challenge after adding weapon types in-game. I've shared this with the team to further look into. 🙂

Comment
    ubi-smash on Support Forums - Thread - Direct

@guest-nulnbhnd Hey there, for completing the "Into the Fog" quest, you should receive 3400 experience points. Could you describe to us in furhter detail the reward you are currently missing?


18 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

@eckenfeld No problem! Appreciate your patience and understanding in the meantime! If there is any further information our team may need to help review this further, we will also keep you posted here.

Comment

@Mr-spK Hey there! It looks like a suspension was applied but has lifted after the time expiration. For more information on temporary suspension, please check your email as mentioned for further details of the breach of the Code of Conduct. Thanks!

Comment
    ubi-smash on Support Forums - Thread - Direct

@Mr-spK Hey there! It looks like a suspension was applied but has lifted after the time expiration. For more information on temporary suspension, please check your email as mentioned for further details of the breach of the Code of Conduct. Thanks!

Comment
    ubi-smash on Support Forums - Thread - Direct

@Danzomatich Our apologies for the overall annoyance these fights must have been. Would you be willing to create a support ticket or via our DMs on ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

@eckenfeld Thanks for sharing this video clip with us! I can confirm this has been shared with our team previously, and our team is currently investigating this. I have gone ahead and add the video clip to our team's research to further review. 🙂

Comment
    ubi-smash on Support Forums - Thread - Direct

@turboluke Thanks for the update! I'm glad to hear that this workaround has helped resolve this issue in For Honor at this time. Please know our team is currently looking over some problems that players have been encountering with updated drivers. Once we have further updates to share on this, we will keep everyone posted, so; please keep a lookout on our public channels and ...

Read more

17 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

@azullFR Thanks for this additional information! 🙂

Comment
    ubi-smash on Support Forums - Thread - Direct

@spirantcrayon22 Thanks! Could you confirm that your latest save is uploaded to the Cloud? I would also like to gather save files for them to further look over this too.