Sorry about that - this should now be fixed for you. Can you please check and let me know
Sorry for the delayed reply!
I’ve checked your account in the backend, and can see you have the following portrait frames unlocked:
Can you please check again? If the Cata frame is still missing can you please screenshot your visible frames.
This appears to be caused by the Crosshair Kill Confirmation mod. Hope this helps.
Have you experimented with disabling your mods?
There will be an underlying driver/hardware-related reason for this, it’s possible the Windows Event Viewer will point you in the right direction.Read more