Warframe

Warframe Dev Tracker




27 Oct

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno.

Support is the best place for this. Please reach out about your account.

19 Oct

Post
    [DE]Zach on Steam Forums - Thread - Direct
Greetings, Tenno!

We’re here with a status update on our upcoming deployment plans: we’re going dark on Hotfixes/Updates for the remainder of October. Spooky, right? The team is switching gears to prepare for Echoes of Veilbreaker. This Update will be going through the Cert process for consoles, which requires us to submit content and changes (also called ‘integrations’) to the Certification Process by a specific deadline. This Cert deadline is crucial to meet in order to launch updates, and as a result, our Hotfix activity must be paused.

There are a few key reasons why we cannot Hotfix the first is that we are required to pull over every integration needed for Echoes of Veilbreaker to the Test build, which is what gets deployed to the Public server. Once that occurs, we cannot Hotfix without reversing that process, lest we release unfinished content as well. Secondly, we cannot Hotfix or Update once Consoles have been submitted to Cert, as it would mangl... Read more

17 Oct

Post
    [DE]Zach on Steam Forums - Thread - Direct
Hello fellow Kahl enthusiasts!

This week’s ‘Man the Guns’ Break Narmer challenge (Take out 10 enemies with the drop ship) is currently unable to be completed due to a bug that causes the enemy ships to take no damage.

We are unable to hotfix at this time as we gear up for our next update - Echoes of Veilbreaker. As such, the challenge will remain active until the next refresh occurs (Sunday, Oct 23rd @ 8 PM ET).

In light of this, we are preparing a script for Echoes of Veilbreaker that will provide the 15 Stock reward. Eligibility is still being determined and will be shared here once we have updates. A fix for the challenge will also go live with the update.

Thank you, Tenno!

29 Sep

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno! This is a known issue and will be fixed in an upcoming hotfix!

28 Sep

Post
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno!

Players who completed last week’s ‘Break Narmer’ mission after Sunday, September 25th at 8 pm ET do not currently see the next ‘Break Narmer’ mission in Kahl’s Garrison at this time - even though they had completed the previous mission prior to when we said the reset would occur (today at 12 pm ET). 

As you know, we moved the next ‘Break Narmer’ mission to today - but while we announced that the new mission, as well as the reset, would occur today, the internal window to complete last week’s mission was not extended to meet today’s schedule. 

The Solution:
We are going to be updating the affected accounts in an upcoming Hotfix. Users who completed last week’s ‘Break Narmer’ mission between the times mentioned above will have their mission status updated. The fix will be included in our next Hotfix, launching tomorrow!

**Users who did not complete last week’s ‘Break Narmer’ mission before today’s reset at 1... Read more

22 Sep

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hello again!

Wanted to provide additional information on reset cadence for Kahl’s ‘Break Narmer’ missions and Archon Hunts. Because we moved the next Kahl mission to Wednesday, September 28th - ‘Break Narmer’ missions will need to return to a normal cadence after the fact.

After Kahl’s next mission on September 28th, we will be setting Kahl’s ‘Break Narmer’ missions - as well as Archon Hunts - to reset every Sunday at 00:00 GMT (Nightwave reset) starting on October 2nd.

For clarity, resets will occur as such:
-The next ‘Break Narmer’ mission will run from September 28th to October 2nd.
-The next Archon Hunt will run from September 28th to October 2nd.
-October 2nd will then bring the following ‘Break Narmer’ and Archon Hunt missions, resetting on Sundays.

Thanks all and we’ll see you on Wednesday!

21 Sep

Post
    [DE]Zach on Steam Forums - Thread - Direct
Howdy, Tenno!

Kahl’s second ‘Break Narmer’ mission, Junk Run, is available if you’ve ranked up to Encampment in Kahl’s Garrison before the rollover occurred on Sunday. If you have yet to take on Kahl’s Sneaky Sabotage, Junk Run will await you after his next rollover.

Speaking of Kahl’s next rollover, we’re moving that date/time to align with the Archon Hunt rollover of Wednesday, September 28th at noon ET, meaning there will be no rollover this Sunday, September 25th. We have a few crucial mission fixes we would like to go live before the mission is available, and we aim to Hotfix Wednesday morning.

We plan to eventually move both Kahl’s Break Narmer missions and Archon Hunts to align with the classic Sunday reset (think Nightwave). We’ll update you when we’ve made that change!

Thank you!

08 Sep

Comment
    [DE]Zach on Steam Forums - Thread - Direct
10:40pm ET Status Update:

The script has caught up on all accounts since the Veilbreaker Update launch until now. This script will continually scan for accounts throughout the duration of the celebration giveaway until Sept 22nd at 11:59 pm ET.

It's worth noting that the Inbox will be sent within a few minutes after logging in to do its magic.

We will continue to monitor. Thank you again for sticking this out with us!

07 Sep

Post
    [DE]Zach on Steam Forums - Thread - Direct
Tenno,

We have had to temporarily disable the free Styanax Inbox message on all platforms, as we’re seeing reports of players getting multiple messages.

We’ll update this thread once we have reached a resolution and the Inbox returns for those who have not received it yet and all future new logins for the duration of the celebration giveaway.

Thank you!

01 Sep

Comment
    dudley.k on Steam Forums - Thread - Direct
Hello, apologies for the delay. You can find our Support team here - Warframe Support[digitalextremes.zendesk.com] if you send them a detailed ticket they may be able to help diagnose the issue.

I'm sorry that you have not been able to play and I hope that it gets resolved soon.

29 Aug

Comment
    dudley.k on Steam Forums - Thread - Direct
Hello, based on the link you provided it shows that you were not connected to the internet when attempting to launch the game. Have you tried connecting your Steam Deck to the internet and then launching Warframe?

If that does not work, then please reach out to our Support team and they may be able to help diagnose your specific Steam Deck issue.

17 Aug

Post
    [DE]Zach on Steam Forums - Thread - Direct
Hello Tenno,

After some much deserved rest, our team is excited for you to join us in our community streams again. Our next three major streams will share some fun moments from TennoCon, dive deeper into important announcements, as well as our usual hijinks!

Warframe & Soulframe Transition Stream
On August 22nd at 2 p.m. ET, tune into http://twitch.tv/warframe to join Rebecca, Steve, Geoff, Scott and Sheldon as they talk more about the Digital Extremes team transition for both Warframe and Soulframe!

Devstream #163
Following up from our TennoCon announcements, join us on August 26th at 2 p.m. ET via http://twitch.tv/warframe to get a full in-depth look at Warframe’s next update - Veilbreaker. Stay tuned fo... Read more

11 Aug

Post
    [DE]Zach on Steam Forums - Thread - Direct
EDIT Aug 12th @ 11:34am ET: Our network partners have confirmed this issue is mitigated. If you are still facing this issue please follow the steps below.

Hi Tenno!

We are currently investigating connectivity issues for users facing ‘OpenSSL SSL_connect’ errors. While this issue does appear to be widespread across the globe, it is only affecting a small group of players.

If you are running into this error, your diagnostic logs would greatly help us identify the issue.

You can find a guide on how to get your logs here:
https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

When you have your logs, you can send them to our support team with a d... Read more
Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno!

If you are running into this issue, we highly recommend updating your Windows OS. As well, sending us your logs will help us identify the issue.

If you run into this issue, you can find how to get your logs here:
https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

When you have your log, you can send it to our support line with a description of the issue you are facing here:
https://digitalextremes.zendesk.com/hc/en-us

Thanks!

10 Aug

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno. If you still don't have the Helmet in the game after a restart, please contact our support!

Cheers.

22 Jul

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno!

If you are experiencing unusual freezing, and are within the specs to play Warframe, can you try to optimize and validate your game? You can find these options in the Warframe Launcher.

Thanks!
Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno!

The quest tracker will update based on what you need to complete next! After testing we could not find an issue you reported - the Jupiter-Saturn junction has the same information in both languages. If you have more information, including a photo, we'd love to take a look.

Cheers.

20 Jul

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Please contact our support for account management. Steam forums cannot help you.

19 Jul

Comment
    [DE]Zach on Steam Forums - Thread - Direct
We reserve the right to temporarily suspend your chat access based on your behavior - in this case, you insulted a channel helper on multiple occasions.

16 Jul

Post
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno!

We are looking into the Steam broadcast not delivering the drop! Please keep watching as we will be keeping track of active viewers to fulfil the drop.

Thanks all!

EDIT: We have potentially solved the issues! Please follow these tips below if you are still missing a drop.
-If you have watched for more than 30 minutes and not seeing it in your inventory, please try to log into the game. (I got the items but did not see them in my steam inventory)
-You will need to link your SteamId to the game, should prompt you at login. If not they can go to Options-> Social and Click Link Steam Account
-If still having issues, ask them to refresh the stream