Can you explain to us the FUNCTIONAL difference between the game being capped at 10k users, and the game being instable and unplayable when it gets over 10k players? Because either way it sounds a lot like there's a hard limit to how many players you can handle at the same time
Sure. We have a ton of data at our disposal and we are constantly looking at it. it’s a balancing act of loading in more players and keeping those servers stable. When we operated above 10K on one day (i don’t even remember at this point) we were seeing way disconnects, more disruptions, more crashed servers and more player issues than a previous baseline of 10k that showed minimal disruptions. yes players still had issues thats’ the nature of the beast but it was far lower at this capacity due to how the database was talking to the game server which was talking to login servers which was talking to authentication etc etc.
In order to make the game more stable to the vast majority of players we adjusted them down to 10k.