We do, in fact!
The signal / camo system was far more confusing to a new player than the current system. Further, the fact that FXP and CXP were all directly tied to +XP bonuses and not independent was excruciating to most players - forcing them to go to third party sites for information on how to maximally earn FXP and CXP in matches. This needed a change. While the process of changing it may have been extremely complicated (because it's like converting from imperial to metric), that's the price to reach a simpler result.
"Zeke" in middle-management doesn't make these decisions. These are company-wide and go through many steps of trial before they get rolling.
Also, I would appreciate it if you wouldn't assume that no-one in WG plays WoWs. I have 15,000 battles from coop to Round of 16 in KOTS and regularly play Hurricane-level Clan battles. Ahskance, Legionnare, and a large part of the EU office are all excellent and experienced player...
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