Original Post — Direct link

Hi
Anderitum Raven Challenge the key doesn't spawn on the enemy that it should. Only option I get on sneaking up on the big guy is assassinate - can't progress mastery challenge 2 as a result. Thanks

about 2 years ago - Ubi-TheBerry - Direct link

Hey @petek ,

Thanks for reporting this!

This doesn't appear to be something we've had reports on before, so to allow us to investigate further, could you please capture and share a clip of this issue?

We can then pass it onto the team for investigation.

Thank you!

about 2 years ago - Ubi-Oxavo - Direct link

Hello @petek ,

My apologies for not getting back to you sooner. You may record the video and upload it on any hosting of your choice (YouTube or any other) and share the videolink with us in this thread so we can have a closer look.
In addition, if you would like to attach the screenshots, please bear in mind that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here.

Let me know if it still doesn't work - I'll be happy to give further guidance.

about 2 years ago - Ubi-Gizmo - Direct link

Hey there @petek, sorry to hear that. Please note that Ubisoft cannot promote the use of third party software as a workaround. Ubisoft Support will be unable to assist regarding any issues that may result from using the third-party software. This also goes against our terms of service, and we would recommend that you revert these actions. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

about 2 years ago - Ubi-Froggard - Direct link

Hey @petek

Were you able to capture a video of the issue and upload it somewhere like YouTube, or have you already passed it now?

about 2 years ago - Ubi-Viral - Direct link

@petek Thank you for your reply and for the video.

I have gone ahead and reported this to the development team. Once there is an update we will reach back out.

What do you mean by you have given up?

Thank you.

about 2 years ago - Ubi-Nacho - Direct link

@petek We're sorry to hear that!

The team continue to investigate the issue currently, we appreciate the reporting you've done here.

We'll be sure to update players once we have more news to share, apologies for any inconvenience caused.

If you have any questions in the meantime, please be in touch.